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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Document preview page 1

CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 1

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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022)

CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) is the ultimate study tool to help you pass your exam on the first try.

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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 1 preview imageT=StudyX
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 2 preview imageDownloadedfromStudyXY.com&+StudyXY~~as.aTBStudy[|AnythingThisContentHasbeenPostedOnStudyXY.comassupplementarylearningmaterial.StudyXYdoesnotendroseanyuniversity,collegeorpublisher.Allmaterialspostedareundertheliabilityofthecontribu:ors.wv6)www.studyxy.com
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 4 preview imageonExamVouchers*
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 6 preview imageCompleteReviewGuideFifthEditionTroyMcMillan
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 7 preview imageCopyright©2022byJohnWiley&Sons,Inc.Allrightsreserved.PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey.PublishedsimultaneouslyinCanada.ISBN:978-1-119-86107-2ISBN:978-1-119-86109-6(ebk.)ISBN:978-1-119-86108-9(ebk.)Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinanyformorbyanymeans,electronic,mechanical,photocopying,recording,scanning,orotherwise,exceptaspermittedunderSection107or108ofthe1976UnitedStatesCopyrightAct,withouteitherthepriorwrittenpermissionofthePublisher,orauthorizationthroughpaymentoftheappropriateper-copyfeetotheCopyrightClearanceCenter,Inc.,222RosewoodDrive,Danvers,MA01923,(978)750-8400,fax(978)750-4470,oronthewebatwww.copyright.com.RequeststothePublisherforpermissionshouldbeaddressedtothePermissionsDepartment,JohnWiley&Sons,Inc.,111RiverStreet,Hoboken,NJ07030,(201)748-6011,fax(201)748-6008,oronlineatwww.wiley.com/go/permission.LimitofLiability/DisclaimerofWarranty:Thepublisherandtheauthormakenorepresentationsorwarrantieswithrespecttotheaccuracyorcompletenessofthecontentsofthisworkandspecificallydisclaimallwarranties,includingwithoutlimitationwarrantiesoffitnessforaparticularpurpose.Nowarrantymaybecreatedorextendedbysalesorpromotionalmaterials.Theadviceandstrategiescontainedhereinmaynotbesuitableforeverysituation.Thisworkissoldwiththeunderstandingthatthepublisherisnoengagedinrenderinglegal,accounting,orotherprofessionalservices.Ifprofessionalassistanceisrequired,theservicesofacompetentprofessionalpersonshouldbesought.Neitherthepublishernortheauthorshallbeliablefordamagesarisingherefrom.ThefactthatanorganizationorWebsiteisreferredtointhisworkasacitationand/orapotentialsourceoffurtherinformationdoesnotmeanthattheauthororthepublisherendorsestheinformationtheorganizationorWebsitemayprovideorrecommendationsitmaymake.Further,readersshouldbeawaretheInternetWebsiteslistedinthisworkmayhavechangedordisappearedbetweenwhenthisworkwaswrittenandwhenitisread.Forgeneralinformationonourotherproductsandservicesorfortechnicalsupport,pleasecontactourCustomerCareDepartmentwithintheUnitedStatesat(800)762-2974,outsidetheUnitedStatesat(317)572-3993orfax(317)572-4002.Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontentthatappearsinprintmaynotbeavailableinelectronicformats.FormoreinformationaboutWileyproducts,visitourwebsiteatwww.wiLey.com.LibraryofCongressControlNumber:2022931894TRADEMARKS:WILEY,theWileylogo,andtheSybexlogoaretrademarksorregisteredtrademarksofJohnWiley&Sons,Inc.and/oritsaffiliates,intheUnitedStatesandothercountries,andmaynotbeusedwithoutwrittenpermission.CompTIAandA+areregisteredtrademarksorregisteredservicemarksofCompTIA,Inc.Allothertrademarksarethepropertyoftheirrespectiveowners.JohnWiley&Sons,Inc.isnorassociatedwithanyproductorvendormentionedinthisbook.Coverimage:©GettyImagesInc./JeremyWoodhouseCoverdesign:WileyStudy
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 8 preview imageThisbookisdedicatedtomysweetwife,Heike.1StudyX
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 9 preview imageT=StudyX
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 10 preview imageAcknowledgmentsIwouldliketothankKimWimpsettforhelpingtokeepmeontrack,KenBrownforcontinuingtopublishmywork,andBuzzMurphyforhisworkinmakingsureI'mtechnicallycorrect.T=Study)
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 11 preview imageAbouttheAuthorTroyMcMillanwritespracticetests,studyguides,andonlinecoursematerialsforCyberVistawhilealsorunninghisownconsultingandtrainingbusiness.Heholdsmorethan30industrycertificationsandalsoappearsintrainingvideosforOnCourseLearningandPearsonPress.Troycanbereachedatmcmi1lantroy@hotmail.com.AbouttheTechnicalEditorGeorgeMurphy,(Buzz)isapublicspeaker,corporatetrainer,author,andcybersecurityevangelistwhohasinstructedofthousandsofcybersecurityprofessionalsaroundtheworldoverthepast25yearswithcourses,seminarsandconsultingpresentationsonavarietyoftechnicalandcybersecuritytopics.AformerDelltechnologytrainingexecutive,hehasaddressedaudiencesatRSA,Comdex,Networld,andtheNationalComputerConferenceaswellasmajorcorporationsandeducationalinstitutionssuchasPrincetonUniversity.Buzzhasearnedmorethantwenty-nineITandcybersecuritycertificationsfromsuchprestigiousorganizationsasISC2,CompTIA,PMI,andMicrosoft,andotherindustrycertificationorga-nizations.HeisanISC?*AuthorizedInstructor.
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 12 preview imageContentsataGlanceIntroductionxxiiiPart|CompTIAA+Core1Exam220-11011Chapter1MobileDevices3Chapter2Networking45Chapter3Hardware95Chapter4VirtualizationandCloudComputing197Chapter5HardwareandNetworkTroubleshooting209PartIlCompTIAA+Core2Exam220-1102251Chapter6OperatingSystems253Chapter7Security419Chapter8SoftwareTroubleshooting501Chapter9OperationalProcedures531AppendixAnswerstotheReviewQuestions587Index6071StudyX
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 14 preview imageContentsIntroductionxxiiiPart|CompTIAA+Core1Exam220-11011Chapter1MobileDevices31.1Givenascenario,installandconfigurelaptophardwareandcomponents5Hardware/devicereplacement5Physicalprivacyandsecuritycomponents9Examessentials101.2Compareandcontrastthedisplaycomponentsofmobiledevices10Types1Mobiledisplaycomponents13Examessentials141.3Givenascenario,setupandconfigureaccessoriesandportsofmobiledevices14Connectionmethods15Accessories20Examessentials261.4Givenascenario,configurebasicmobile-devicenetworkconnectivityandapplicationsupport26Wireless/cellulardatanetwork(enable/disable)27Bluetooth29Locationservices32Mobiledevicemanagement(MDM)/mobileapplicationmanagement(MAM)32Mobiledevicesynchronization36Examessentials40ReviewQuestions41Chapter2Networking452.1CompareandcontrastTransmissionControlProtocol(TCP)andUserDatagramProtocol(UDP)ports,protocols,andtheirpurposes50Portsandprotocols50TCPvs.UDP53Examessentials54
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 15 preview imagexiiContents2.2Compareandcontrastcommonnetworkinghardware54Routers55Switches55Accesspoints5sPatchpanel56Firewall56PoweroverEthernet(PoE)56Hub58Cablemodem58Digitalsubscriberline(DSL)58Opticalnetworkterminal(ONT)59Networkinterfacecard(NIC)59Software-definednetworking(SDN)60Examessentials612.3Compareandcontrastprotocolsforwirelessnetworking61Frequencies61Channels62Bluetooth63802.1163Long-rangefixedwireless64NFC65Radio-frequencyidentification(RFID)65Examessentials652.4Summarizeservicesprovidedbynetworkedhosts66Serverroles66Internetappliances68Legacy/embeddedsystems69InternetofThings(IoT)devices70Examessentials702.5Givenascenario,installandconfigurebasicwired/wirelesssmalloffice/homeoffice(SOHO)networks71InternetProtocol(IP)addressing71Examessentials792.6Compareandcontrastcommonnetworkconfigurationconcepts79DNS79DHCP81VirtualLAN(VLAN)82Virtualprivatenetwork(VPN)83Examessentials832.7CompareandcontrastInternetconnectiontypes,networktypes,andtheirfeatures84Internetconnectiontypes84
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 16 preview imageContentsxiiiNetworktypes85Examessentials872.8Givenascenario,usenetworkingtools87Crimper87Cablestripper87WiFianalyzer87Tonerprobe88Punchdowntool88Cabletester88Loopbackplug89Networktap89Examessentials89ReviewQuestions90Chapter3Hardware953.1Explainbasiccabletypesandtheirconnectors,features,andpurposes102Networkcables102Peripheralcables107Videocables108Harddrivecables111Adapters117Connectortypes119Examessentials1243.2Givenascenario,installtheappropriateRAM124RAMtypes124Single-channel/Dual-channel127TripleChannel127Quad-channel128Examessentials1283.3Givenascenario,selectandinstallstoragedevices129Harddrives129SSDs131Driveconfigurations132Removablestorage134Examessentials1393.4Givenascenario,installandconfiguremotherboards,centralprocessingunits(CPUs),andadd-oncards139Motherboardformfactor139Motherboardconnectortypes142Motherboardcompatibility148BasicInput/OutputSystem(BIOS)/UnifiedExtensibleFirmwareInterface(UEFI)settings153
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 17 preview imagexivContentsEncryption155CPUarchitecture155Expansioncards156Cooling159Examessentials1603.5Givenascenario,installorreplacetheappropriatepowersupply160Input115Vvs.220V161Output3.3Vvs.SVvs.12V16120-pinto24-pinmotherboardadapter161Redundantpowersupply162Modularpowersupply162Wattagerating162Examessentials1633.6Givenascenario,deployandconfiguremultifunctiondevices/printersandsettings163Properlyunboxingadevice—setuplocationconsiderations163UseappropriatedriversforagivenOS164Deviceconnectivity164Public/shareddevices165Configurationsettings167Security168Networkscanservices169Automaticdocumentfeeder(ADF)/flatbedscanner169Examessentials1703.7Givenascenario,installandreplaceprinterconsumables~~170Laser170Inkjet181Thermal184Impact186Examessentials188ReviewQuestions190Chapter4VirtualizationandCloudComputing1974.1Summarizecloudcomputingconcepts199Commoncloudmodels199Cloudcharacteristics200Desktopvirtualization201Examessentials2014.2Summarizeaspectsofclient-sidevirtualization202Purposeofvirtualmachines202Examessentials205ReviewQuestions206
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 18 preview imageContentsxvChapter5HardwareandNetworkTroubleshooting2095.1Givenascenario,applythebestpracticemethodologytoresolveproblems213Alwaysconsidercorporatepolicies,procedures,andimpactsbeforeimplementingchanges2131.Identifytheproblem2142.Establishatheoryofprobablecause(questiontheobvious)2143.Testthetheorytodeterminecause2154.Establishaplanofactiontoresolvetheproblemandimplementthesolution2155.Verifyfullsystemfunctionalityand,ifapplicable,implementpreventivemeasures2166.Documentthefindings,actions,andoutcomes216Examessentials2165.2Givenascenario,troubleshootproblemsrelatedtomotherboards,RAM,CPU,andpower216Commonsymptoms217Examessentials2245.3Givenascenario,troubleshootanddiagnoseproblemswithstoragedrivesandRAIDarrays225Commonsymptoms225Examessentials2285.4Givenascenario,troubleshootvideo,projector,anddisplayissues229Commonsymptoms229Examessentials2325.5Givenascenario,troubleshootcommonissueswithmobiledevices232Commonsymptoms233Examessentials2375.6Givenascenario,troubleshootandresolveprinterissues238Commonsymptoms238Examessentials2445.7Givenascenario,troubleshootproblemswithwiredandwirelessnetworks244Commonsymptoms244Examessentials247ReviewQuestions248PartIlCompTIAA+Core2Exam220-1102251Chapter6OperatingSystems2531.1IdentifybasicfeaturesofMicrosoftWindowseditions263Windows10editions263Windows11[+study|
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 19 preview imagexviContentsFeaturedifferences264Upgradepaths266Examessentials2671.2Givenascenario,usetheappropriateMicrosoftcommand-linetool268Navigation268Command-linetools271Examessentials2901.3Givenascenario,usefeaturesandtoolsoftheMicrosoftWindows10operatingsystem(OS)290TaskManager291MicrosoftManagementConsole(MMC)snap-in296Additionaltools312Examessentials3201.4Givenascenario,usetheappropriateMicrosoftWindows10ControlPanelutility320InternetOptions320DevicesandPrinters327ProgramsandFeatures329NetworkandSharingCenter331System331WindowsDefenderFirewall335Mail335Sound336UserAccounts337DeviceManager339IndexingOptions340AdministrativeTools340FileExplorerOptions342PowerOptions346EaseofAccess348Examessentials3491.5Givenascenario,usetheappropriateWindowssettings349TimeandLanguage350UpdateandSecurity351Personalization352Apps355Privacy356System357Devices357NetworkandInternet359Gaming361Accounts362Examessentials362
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 20 preview imageContentsxvii1.6Givenascenario,configureMicrosoftWindowsnetworkingfeaturesonaclient/desktop364Workgroupvs.domainsetup364LocalOSfirewallsettings368Clientnetworkconfiguration369Establishnetworkconnections370Proxysettings371Examessentials3731.7Givenascenario,applyapplicationinstallationandconfigurationconcepts374Systemrequirementsforapplications374OSrequirementsforapplications375Distributionmethods376Otherconsiderationsfornewapplications377Examessentials3781.8ExplaincommonOStypesandtheirpurposes378WorkstationOSs378Cellphone/tabletOSs379Variousfilesystemtypes380Vendorlife-cyclelimitations381CompatibilityconcernsbetweenOSs381Examessentials3821.9Givenascenario,performOSinstallationsandupgradesinadiverseOSenvironment382Bootmethods382Typesofinstallations384Partitioning388Driveformat389Upgradeconsiderations390Featureupdates390Examessentials3911.10IdentifycommonfeaturesandtoolsofthemacOS/desktopOS391Installationanduninstallationofapplications391AppleIDandcorporaterestrictions392Bestpractices393SystemPreferences394Features398DiskUtility401FileVault402Terminal402ForceQuit403Examessentials404
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 21 preview imagexviiiContents1.11IdentifycommonfeaturesandtoolsoftheLinuxclient/desktopOS404Commoncommands404Bestpractices411Tools414Examessentials415ReviewQuestions416Chapter7Security4192.1Summarizevarioussecuritymeasuresandtheirpurposes427Physicalsecurity427Physicalsecurityforstaff432Logicalsecurity435Mobiledevicemanagement(MDM)436ActiveDirectory437Examessentials4392.2Compareandcontrastwirelesssecurityprotocolsandauthenticationmethods439Protocolsandencryption439Authentication441Examessentials4422.3Givenascenario,detect,remove,andpreventmalwareusingtheappropriatetoolsandmethods443Malware443Toolsandmethods449Examessentials4522.4Explaincommonsocial-engineeringattacks,threats,andvulnerabilities452Socialengineering452Threats455Vulnerabilities458Examessentials4592.5Givenascenario,manageandconfigurebasicsecuritysettingsintheMicrosoftWindowsOS459DefenderAntivirus459Firewall461UsersandGroups462LoginOSOptions463NTFSvs.sharepermissions464Sharedfilesandfolders467Runasadministratorvs.standarduser468BitLocker470BitLockerToGo470
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 22 preview imageContentsxixEncryptingFileSystem(EFS)470Examessentials4712.6Givenascenario,configureaworkstationtomeetbestpracticesforsecurity471Data-at-restencryption472Passwordbestpractices472End-userbestpractices473Accountmanagement474Changedefaultadministrator'suseraccount/password475DisableAutoRun475DisableAutoplay476Examessentials4762.7Explaincommonmethodsforsecuringmobileandembeddeddevices476Screenlocks477Remotewipes478Locatorapplications478OSupdates478Deviceencryption479Remotebackupapplications479Failedloginattemptsrestrictions479Antivirus/anti-malware479Firewalls480Policiesandprocedures480InternetofThings(IoT)480Examessentials4802.8Givenascenario,usecommondatadestructionanddisposalmethods481Physicaldestruction481Recyclingorrepurposingbestpractices482Outsourcingconcepts484Examessentials4842.9Givenascenario,configureappropriatesecuritysettingsonsmalloffice/homeoffice(SOHO)wirelessandwirednetworks485Homeroutersettings485Wirelessspecific488Firewallsettings491Examessentials4912.10Givenascenario,installandconfigurebrowsersandrelevantsecuritysettings492Browserdownload/installation492Extensionsandplug-ins492
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 23 preview imagexxContentsPasswordmanagers493Secureconnections/sites—validcertificates493Settings493Examessentials496ReviewQuestions497Chapter8SoftwareTroubleshooting5013.1Givenascenario,troubleshootcommonWindowsOSproblems505Commonsymptoms505Commontroubleshootingsteps510Examessentials5143.2Givenascenario,troubleshootcommonpersonalcomputer(PC)securityissues514Commonsymptoms514Browser-relatedsymptoms517Examessentials5183.3Givenascenario,usebestpracticeproceduresformalwareremoval5181.Investigateandverifymalwaresymptoms5182.Quarantineinfectedsystems5193.DisableSystemRestoreinWindows5194.Remediateinfectedsystems5195.Schedulescansandrunupdates5196.EnableSystemRestoreandcreatearestorepointinWindows5207.Educatetheenduser520Examessentials5203.4Givenascenario,troubleshootcommonmobileOSandapplicationissues520Commonsymptoms521Examessentials5243.5Givenascenario,troubleshootcommonmobileOSandapplicationsecurityissues524Securityconcerns524Commonsymptoms526Examessentials527ReviewQuestions528Chapter9OperationalProcedures5314.1Givenascenario,implementbestpracticesassociatedwithdocumentationandsupportsystemsinformationmanagement538Ticketingsystems538Assetmanagement540
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 24 preview imageContentsxxiTypesofdocuments542Knowledgebase/articles545Examessentials5454.2Explainbasicchange-managementbestpractices545Documentedbusinessprocesses546Changemanagement546Examessentials5484.3Givenascenario,implementworkstationbackupandrecoverymethods548Backupandrecovery548Backuptesting550Backuprotationschemes550Examessentials5514.4Givenascenario,usecommonsafetyprocedures552Electrostaticdischarge(ESD)straps552ESDmats553Equipmentgrounding554Properpowerhandling555Propercomponenthandlingandstorage555Antistaticbags555Compliancewithgovernmentregulations555Personalsafety555Examessentials5574.5Summarizeenvironmentalimpactsandlocalenvironmentalcontrols557Materialsafetydatasheet(MSDS)/documentationforhandlinganddisposal557Temperature,humidity-levelawareness,andproperventilation559Powersurges,brownouts,andblackouts562Examessentials5644.6Explaintheimportanceofprohibitedcontent/activityandprivacy,licensing,andpolicyconcepts565Incidentresponse565Licensing/digitalrightsmanagement(DRM)/end-userlicenseagreement(EULA)567Regulateddata568Examessentials5694.7Givenascenario,usepropercommunicationtechniquesandprofessionalism569Professionalappearanceandattire570Useproperlanguageandavoidjargon,acronyms,andslang,whenapplicable570
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 25 preview imagexxiiContentsMaintainapositiveattitude/projectconfidence571Activelylisten,takenotes,andavoidinterruptingthecustomer571Beculturallysensitive571Beontime(iflate,contactthecustomer)572Avoiddistractions572Dealingwithdifficultcustomersorsituations573Setandmeetexpectations/timelineandcommunicatestatuswiththecustomer574Dealappropriatelywithcustomers’confidentialandprivatematerials575Examessentials5764.8Identifythebasicsofscripting576Scriptfiletypes576Usecasesforscripting577Otherconsiderationswhenusingscripts578Examessentials5794.9Givenascenario,useremoteaccesstechnologies579Methods/tools579Securityconsiderationsofeachaccessmethod582Examessentials582ReviewQuestions583AppendixAnswerstotheReviewQuestions587Chapter1:MobileDevices588Chapter2:Networking589Chapter3:Hardware591Chapter4:VirtualizationandCloudComputing595Chapter5:HardwareandNetworkTroubleshooting596Chapter6:OperatingSystems598Chapter7:Security599Chapter8:SoftwareTroubleshooting602Chapter9:OperationalProcedures603Index607
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 26 preview imageIntroductionTheA+certificationprogramwasdevelopedbytheComputingTechnologyIndustryAssociation(CompTIA)toprovideanindustry-widemeansofcertifyingthecompetencyofcomputerservicetechnicians.TheA+certificationisgrantedtothosewhohaveattainedthelevelofknowledgeandtroubleshootingskillsthatareneededtoprovidecapablesupportinthefieldofpersonalcomputers.CompTIAisawidelyrespectedindustryleaderinthisarea.CompTIA’sA+examobjectivesareperiodicallyupdatedtokeepthecertificationappli-cabletothemostrecenthardwareandsoftware.Thisisnecessarybecauseatechnicianmustbeabletoworkonthelatestequipment.Themostrecentrevisionstotheobjectives—andtothewholeprogram—wereintroducedin2022andarereflectedinthisbook.ThisbookandtheSybexCompTIAA+CompleteStudyGuide(boththeStandardandDeluxeEditions)aretoolstohelpyouprepareforthiscertification—andforthenewareasoffocusofamoderncomputertechnician’sjob.WhatIsA+Certification?TheA+certificationprogramwascreatedtoofferawide-rangingcertification,inthesensethatit’sintendedtocertifycompetencewithpersonalcomputersfrommanydifferentmakers/vendors.Everyonemusttakeandpasstwoexams:220-1101and220-1102.Youdon’thavetotakethe220-1101examandthe220-1102examatthesametime.TheA+certificationisn’tawardeduntilyou'vepassedbothtests.Forthelatestpricingontheexamsandupdatestotheregistrationprocedures,callPearsonVUEat(877)551-7587.YoucanalsogotoPearsonVUEforadditionalinformationortoregisteronlineatwww.pearsonvue.com/comptia.IfyouhavefurtherquestionsaboutthescopeoftheexamsorrelatedCompTIAprograms,refertotheCompTIAwebsiteatwww.comptia.org.WhoShouldBuyThisBook?Ifyouwanttoacquireasolidfoundationinpersonalcomputerbasicsandyourgoalistopreparefortheexamsbyfillinginanygapsinyourknowledge,thisbookisforyou.You'llfindclearexplanationsoftheconceptsyouneedtograspandplentyofhelptoachievethehighlevelofprofessionalcompetencyyouneedtosucceedinyourchosenfield.IfyouwanttobecomecertifiedasanA+holder,thisbookisdefinitelywhatyouneed.However,ifyoujustwanttoattempttopasstheexamwithoutreallyunderstandingthebasicsofpersonalcomputers,thisguideisn’tforyou.It’swrittenforpeoplewhowanttoacquireskillsandknowledgeofpersonalcomputerbasics.
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 27 preview imagexxivIntroductionHowtoUseThisBookWe'veincludedseverallearningtoolsinthebook.Thesetoolswillhelpyouretainvitalexamcontentaswellaspreparetositfortheactualexams.ExamEssentialsEachchapterincludesanumberofexamessentials.Thesearethekeytopicsthatyoushouldtakefromthechapterintermsofareasonwhichyoushouldfocuswhenpreparingfortheexam.ChapterReviewQuestionsTotestyourknowledgeasyouprogressthroughthebook,therearereviewquestionsattheendofeachchapter.Asyoufinisheachchapter,answerthereviewquestionsandthencheckyouranswers—thecorrectanswersareintheappendix.Youcangobacktorereadthesectionthatdealswitheachquestionyougotwrongtoensurethatyouanswercorrectlythenexttimeyou'retestedonthematerial.InteractiveOnlineLearningEnvironmentandTestBankTheinteractiveonlinelearningenvironmentthataccompaniesCompTIA®A+®CompleteReviewGuide:Core1Exam220-1101andCore2Exam220-1102,FifthEdition,providesatestbankwithstudytoolstohelpyouprepareforthecertificationexam—andincreaseyourchancesofpassingitthefirsttime!Thetestbankincludesthefollowing:SampleTests~Allthequestionsinthisbookareprovided,includingthereviewquestionsattheendofeachchapter.Inaddition,therearefourpracticeexams.Usethesequestionstotestyourknowledgeofthestudyguidematerial.Theonlinetestbankrunsonmul-tipledevices.FlashcardsTwosetsofquestionsareprovidedindigitalflashcardformat(aquestionfol-lowedbyasinglecorrectanswer).Youcanusetheflashcardstoreinforceyourlearningandprovidelast-minutetestprepbeforetheexam.OtherStudyToolsAglossaryofkeytermsfromthisbookandtheirdefinitionsisavailableasafullysearchablePDE.Study
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 28 preview imageIntroductionovHerearesomegeneraltipsfortakingyourexamssuccessfully:=BringtwoformsofIDwithyou.OnemustbeaphotoID,suchasadriver’slicense.Theothercanbeamajorcreditcardorapassport.Bothformsmustincludeasignature.=Arriveearlyattheexamcentersothatyoucanrelaxandreviewyourstudymaterials,particularlytablesandlistsofexam-relatedinformation.=Readthequestionscarefully.Don’tbetemptedtojumptoanearlyconclusion.Makesureyouknowexactlywhatthequestionisasking.=Don’tleaveanyunansweredquestions.Unansweredquestionsarescoredagainstyou.=Therewillbequestionswithmultiplecorrectresponses.Whenthereismorethanonecorrectanswer,amessageatthebottomofthescreenwillpromptyoutoeither“Choosetwo”or“Chooseallthatapply.”Besuretoreadthemessagesdisplayedtoknowhowmanycorrectanswersyoumustchoose.=Whenansweringmultiple-choicequestionsyou'renotsureabout,useaprocessofelim-inationtogetridoftheobviouslyincorrectanswersfirst.Doingsowillimproveyouroddsifyouneedtomakeaneducatedguess.=Onform-basedtests(nonadaptive),becausethehardquestionswilleatupthemosttime,savethemforlast.Youcanmoveforwardandbackwardthroughtheexam.=Forthelatestpricingontheexamsandupdatestotheregistrationprocedures,visitCompTIA’swebsiteatwww.comptia.org.CompTIAgoestogreatlengthstoensurethatitscertificationprogramsaccuratelyreflecttheITindustry’sbestpractices.ThecompanydoesthisbyestablishingCornerstoneCommitteesforeachofitsexamprograms.EachcommitteeconsistsofasmallgroupofITprofessionals,trainingproviders,andpublisherswhoareresponsibleforestablishingtheexam’sbaselinecompetencylevelandwhodeterminetheappropriatetargetaudiencelevel.Oncethesefactorsaredetermined,CompTIAsharesthisinformationwithagroupofhand-selectedsubject-matterexperts(SMEs).Thesefolksarethetruebrainpowerbehindthecertificationprogram.Theyreviewthecommittee’sfindings,refinethem,andshapethemintotheobjectivesyouseebeforeyou.CompTIAcallsthisprocessajobtaskanalysis(JTA).Finally,CompTIAconductsasurveytoensurethattheobjectivesandweightingstrulyreflectthejobrequirements.OnlythencantheSMEsgotoworkwritingthehundredsofquestionsneededfortheexam.And,inmanycases,theyhavetogobacktothedrawingStudy
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 29 preview imagexviIntroductionboardforfurtherrefinementsbeforetheexamisreadytogoliveinitsfinalstate.So,restassured,thecontentyou'reabouttolearnwillserveyoulongafteryoutaketheexam.ExamobjectivesaresubjecttochangeatanytimewithoutpriornoticeandatCompTIAsolediscretion.PleasevisitthecertificationpageofCompTIA’swebsiteatwww.comptia.orgforthemostcurrentlistingofexamobjectives.CompTIAalsopublishesrelativeweightingsforeachoftheexam’sobjectives.Thefol-lowingtableslisttheobjectivedomainsandtheextenttowhichthey’rerepresentedoneachexam:220-1101ExamDomainsPercentofExam1.0MobileDevices15%2.0Networking20%3.0Hardware25%4.0VirtualizationandCloudComputing11%5.0HardwareandNetworkTroubleshooting29%Total100%220-1102ExamDomainsPercentofExam1.0OperatingSystems31%2.0Security25%3.0SoftwareTroubleshooting22%4.0OperationalProcedures22%Total100%Study
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 30 preview imageCompTIAPARTA+Core1|Exam220-1101
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CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 (2022) - Page 31 preview image2Part|«CompTIAA+Core1Exam220-1101Chapter1MobileDevicesChapter2NetworkingChapter3HardwareChapter4VirtualizationandCloudComputingChapter5HardwareandNetworkTroubleshootingStudy
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