Human Resources and Operations Management: Key Concepts and Practices

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Human Resources and Operations Management: Key Concepts and PracticesAll HR managers participate in the following activities EXCEPT:A. TrainingB. HiringC. DevelopingD. FinancingD. FinancingThe planning process includes job analysis,________, and job specification.A. Job descriptionB. Job enlargementC. Job developmentD. None of the aboveA. Job descriptionWhich of the following is NOT a step in the employment process?A. RecruitmentB. OrientationC. OrganizationD. CompensationC. Organization_____ is the practice of building a pool of qualified job candidatesA. SelectionB. RecruitmentC. InterviewingD. OrientationB. RecruitmentA disadvantage of internal recruiting isA. The applicant's true work ethic is unknownB The recruitment process is more expensiveC. The applicant already knows the organization and its policiesD. Employees may expect promotions are based on longetivityD. Employees may expect promotions are based on longetivityRecruitment requiresA. Identification of the abilities needed to perform the job successfullyB. Determination of how the job will be advertised to deter unqualified applicantsC. Ensuring that the advertising and applicant pool meets the EEOC standardsD. None of the aboveA. Identification of the abilities needed to perform the job successfullyWhich of the following is an example of an avantage of external recruiting?A. Recruits bring new ideas to the organizationB. The applicant is a known entity whose work habits are documentedC. Is cheaper than internal recruitingD. Both B and CA. Recruits bring new ideas to the organization

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Studies report that ____ of all resumes contain some lies.A. 45%B. 54%C. 44%D. 64%C. 44%____ tests should be based upon a thorough job analysis and measure and applicant's physical, mechanical, mental, or clericalabilities.A. PersonalityB. PerformanceC. ComprehensionD. AbilityD. AbilityIf an applicant is asked to manipulate data in an Excel file or write asimple code, then the applicant is performing a(n)A. Ability testB. Performance testC. Comprehension testD. Personality testA. Ability testWhich of the following is NOT an example of a BFOQ?A. Mandatory retirement ages for safety reasonsB. A Church pastor being Catholic in a Catholic churchC. Females employees employed as a female bathroom attendantsD. U.S. Citizenship is requiredE. A Lutheran Church janitor in a SynagogueE. A Lutheran Church janitor in a SynagogueWhich of the following should always be discussed during an effective interview?A. The job applicant's qualificationsB. The job applicant's ageC. The job applicant's citizenshipD. The job applicant's disabilitiesA. The job applicant's qualificationsAll structured interviews should have questions thatA. Are open-endedB. Are focused on abilitiesC. Are based on job analysisD. Ask "what would you do?"C. Are based on job analysis____ interview questions focus on hypothetical situationsA. SituationalB. DynamicC. BehavioralD. Development

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