Test Bank for Human Resource Management, 15th Edition

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Human ResourceManagementFifteenth EditionJoseph J. MartocchioTest Bank (Download only)for Human ResourceManagementAngela Boston

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1Human Resource Management, 15e(Martocchio)Chapter 1Human Resource Management: An Overview1) The utilization of individuals to achieve organizational objectives is known as ________.A) human resource leadershipB) human resource managementC) human resource staffingD) human resource planningAnswer: BExplanation: Human resource management (HRM) is the utilization of individuals to achieveorganizational objectives. Basically, all managers get things done through the efforts of others.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it2) HR professionals only work with ________.A) other HR professionalsB) only HR specialistsC) all managers throughout the companyD) every person who has applied for employmentAnswer: CExplanation: Human resource management (HRM) is the use of individuals to achieveorganizational objectives. Basically, all managers get things done through the efforts of others.Consequently, managers at every level must concern themselves with HRM. Individuals dealingwith human resource matters face a multitude of challenges, ranging from a constantly changingworkforce to ever-present government regulations, a technological revolution, and the economyof the United States and the world. Furthermore, global competition has forced both large andsmall organizations to be more conscious of costs and productivity. Because of the critical natureof human resource issues, these matters must receive major attention from upper management.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it3) Human resource management (HRM) is the utilization of individuals to achieve organizationalobjectives.Answer: TRUEExplanation: Human resource management (HRM) is the utilization of individuals to achieveorganizational objectives. Basically, all managers get things done through the efforts of others.Consequently, managers at every level must concern themselves with HRM.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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24) Global competition is rarely relevant to the work of HR professionals.Answer: FALSEExplanation: Global competition has forced both large and small organizations to be moreconscious of costs and productivity. Because of the critical nature of human resource issues,these matters must receive major attention from upper management.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it5) What is human resource management? What are the six functional areas of HRM?Answer: Human resource management (HRM) is the utilization of individuals to achieveorganizational objectives. Basically, all managers get things done through the efforts of others.Consequently, managers at every level must concern themselves with HRM. Six functional areasare associated with effective HRM: staffing, HR development, performance management,compensation, safety and health, and employee and labor relations.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it6) What is the staffing function of HRM? Identify and discuss what staffing involves.Answer: Staffing is the process through which an organization ensures that it always has theproper number of employees with the appropriate skills in the right jobs, at the right time, toachieve organizational objectives. Staffing involves the following activities: job analysis, humanresource planning, recruitment, and selection.Job analysis is the systematic process of determining the skills, duties, and knowledge requiredfor performing jobs in an organization. It impacts virtually every aspect of HRM. Humanresource planning is the systematic process of matching the internal and external supply ofpeople with job openings anticipated in the organization over a specified period. The dataprovided set the stage for other HR actions. Recruitment is the process of attracting individualson a timely basis, in sufficient numbers, and with appropriate qualifications to apply for jobswith an organization. Selection is the process of choosing the individual best suited for a positionand the organization from a group of applicants.Diff: 3Skill: SynthesisAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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37) Staffing is the process through which an organization ensures that it always has the propernumber of employees with the appropriate skills in the right jobs, at the right time, to achieveorganizational objectives.Answer: TRUEExplanation: Staffing is the process through which an organization ensures that it always has theproper number of employees with the appropriate skills in the right jobs, at the right time, toachieve organizational objectives.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it8) The staffing process involves all of the following functions EXCEPT ________.A) job analysisB) recruitmentC) product placementD) selectionAnswer: CExplanation: Staffing involves job analysis, human resource planning, recruitment, andselection.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it9) Lauren is an HR manager at a marketing firm. Which of the following functions is LEASTlikely to be an aspect of Lauren's job?A) staffingB) employee safetyC) product testingD) employee and labor relationsAnswer: CExplanation: Six functional areas are associated with effective HRM: staffing, HR development,performance management, compensation, safety and health, and employee and labor relations.Diff: 1Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it

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410) Many HR departments are most likely becoming smaller because ________.A) federal agencies monitor HR functionsB) HR telecommuting is gaining popularityC) external groups are performing HR functionsD) there is no way to explain the role of HR professionals as strategic business partnersAnswer: CExplanation: Many HR departments continue to get smaller because others outside the HRdepartment are now performing certain functions. HR outsourcing, shared service centers,professional employer organizations, and line managers now assist in the accomplishment ofmany traditional human resource activities.Diff: 3Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it11) What is the systematic process of determining the skills, duties, and knowledge required forperforming jobs in an organization?A) strategic planningB) job enlargementC) recruitmentD) job analysisAnswer: DExplanation: Job analysis is the systematic process of determining the skills, duties, andknowledge required for performing jobs in an organization. It impacts virtually every aspect ofHRM, including planning, recruitment, and selection. Recruitment is the process of attractingindividuals on a timely basis, in sufficient numbers, and with appropriate qualifications to applyfor jobs with an organization.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it12) The systematic process of matching the internal and external supply of people with jobopenings anticipated in the organization over a specified period of time is referred to as________.A) HR planningB) recruitmentC) job analysisD) performance appraisalAnswer: AExplanation: Human resource planning is the systematic process of matching the internal andexternal supply of people with job openings anticipated in the organization over a specifiedperiod. The data provided set the stage for recruitment or other HR actions.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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513) The process of attracting individuals on a timely basis, in sufficient numbers, and withappropriate qualifications, to apply for jobs with an organization is referred to as ________.A) HR planningB) selectionC) appraisalD) recruitmentAnswer: DExplanation: Recruitment is the process of attracting individuals on a timely basis, in sufficientnumbers, and with appropriate qualifications, to apply for jobs with an organization. Humanresource planning is the systematic process of matching the internal and external supply ofpeople with job openings anticipated in the organization over a specified period. The dataprovided set the stage for recruitment or other HR actions.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it14) Lyle, an HR specialist at a publishing company, is in the process of choosing from a group ofapplicants the individual best suited for an assistant editor position. Lyle is most likely involvedin the function of ________.A) recruitmentB) HR planningC) job analysisD) selectionAnswer: DExplanation: Selection is the process of choosing from a group of applicants the individual bestsuited for a particular position and the organization. Recruitment is the process of attractingindividuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to applyfor jobs with an organization.Diff: 2Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it

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615) Which HRM function consists of training and development, individual career planning anddevelopment activities, organization development, and performance management and appraisal?A) management by objectivesB) employee and labor relationsC) organizational developmentD) human resource developmentAnswer: DExplanation: Human resource development is a major HRM function consisting not only oftraining and development but also of career planning and development activities, organizationdevelopment, and performance management and appraisal.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it16) Connor works as an accountant at Price Waterhouse and is scheduled to meet with hismanager for a formal review and evaluation of his strengths and weaknesses. In which of thefollowing activities is Connor most likely participating?A) performance appraisalB) career developmentC) succession planningD) job analysisAnswer: AExplanation: Performance appraisal is a formal system of review and evaluation of individual orteam task performance. It affords employees the opportunity to capitalize on their strengths andovercome identified deficiencies, thereby helping them to become more satisfied and productiveemployees.Diff: 2Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it17) Which of the following provides learners with the knowledge and skills needed for theirpresent jobs?A) trainingB) developmentC) career planningD) succession planningAnswer: AExplanation: Training is designed to provide learners with the knowledge and skills needed fortheir present jobs. Development involves learning that goes beyond today's job and has a morelong-term focus.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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718) Which of the following involves learning that goes beyond today's job and has a more long-term focus?A) trainingB) career planningC) developmentD) organizational developmentAnswer: CExplanation: Development involves learning that goes beyond today's job and has a more long-term focus. Training is designed to provide learners with the knowledge and skills needed fortheir present jobs.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it19) An ongoing process whereby an individual sets career goals and identifies the means toachieve them is called ________.A) succession planningB) career developmentC) career planningD) trainingAnswer: CExplanation: Career planning is an ongoing process whereby an individual sets career goals andidentifies the means to achieve them. Career development is a formal approach used by theorganization to ensure that people with the proper qualifications and experiences are availablewhen needed.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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820) According to the U.S. Bureau of Labor Statistics, and a survey conducted by LinkedInrevealed that today's employees under the age of 32 will work for approximately ________companies and will change careers ________ times in their working lives.A) 3; 3B) 5; 6C) 7 to 10; 4D) 11 to 13; 5Answer: CExplanation: According to the U.S. Bureau of Labor Statistics, today's employees will work forapproximately 7 to 10 companies during their careers based on the assumption that most peoplewill work 30 to 40 years. A survey conducted by LinkedIn revealed that on average, individualsunder the age of 32 change jobs four times. Employee loyalty loses its meaning in thisenvironment.Diff: 3Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it21) A formal approach used by the organization to ensure that people with the properqualifications and experiences are available when needed is referred to as ________.A) career developmentB) succession planningC) career planningD) performance managementAnswer: AExplanation: Career development is a formal approach used by the organization to ensure thatpeople with the proper qualifications and experiences are available when needed. Careerplanning is an ongoing process whereby an individual sets career goals and identifies the meansto achieve them.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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922) Which term refers to the planned and systematic attempt to change an organization andimprove its performance?A) organization developmentB) corporate developmentC) performance managementD) organization trainingAnswer: AExplanation: Organization development (OD) is planned and systematic attempts to change theorganization (corporate culture), typically to a more behavioral environment. OD applies to anentire system, such as a company or a plant. Numerous OD methods are discussed that serve toimprove a firm's performance.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it23) Which of the following terms refers to a goal-oriented process that is directed towardensuring that organizational processes are in place to maximize the productivity of employees,teams, and the organization?A) team strategic managementB) performance managementC) organization developmentD) career developmentAnswer: BExplanation: Performance management is a goal-oriented process that is directed towardensuring that organizational processes are in place to maximize the productivity of employees,teams, and ultimately, the organization.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it24) Raj, a software engineer, recently met with his manager for a review and evaluation of Raj'sperformance over the last six months. In which of the following did Raj most likely participate?A) performance managementB) performance appraisalC) organizational appraisalD) succession planningAnswer: BExplanation: Performance appraisal is a formal system of review and evaluation of individual orteam task performance. It affords employees the opportunity to capitalize on their strengths andovercome identified deficiencies, thereby helping them to become more satisfied and productiveemployees.Diff: 2Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it

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1025) What HR tool gives employees the opportunity to capitalize on their strengths and overcomeidentified deficiencies?A) manager self-serviceB) employee orientationC) performance appraisalD) selection testsAnswer: CExplanation: Performance appraisal is a formal system of review and evaluation of individual orteam task performance. It affords employees the opportunity to capitalize on their strengths andovercome identified deficiencies, thereby helping them to become more satisfied and productiveemployees.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it26) Compensation, as described in your text, refers to the ________.A) total of all rewards provided to employees in return for their servicesB) wages individuals receive each pay periodC) wage schedules and wage rates listed in the union contractD) internal alignment of intrinsic awardsAnswer: AExplanation: As used in the book, the term "compensation" includes the total of all rewardsprovided to employees in return for their services. The rewards may be one or a combination ofdirect financial compensation, indirect financial compensation, and nonfinancial compensation.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it27) All of the following are categories of employee compensation EXCEPT ________.A) direct financialB) nonfinancialC) indirect financialD) human capitalAnswer: DExplanation: As used in the text, the term "compensation" includes the total of all rewardsprovided to employees in return for their services. The rewards may be one or a combination ofdirect financial compensation, indirect financial compensation, and nonfinancial compensation.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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1128) Wages, salaries, and commissions are most likely examples of ________.A) direct financial compensationB) indirect financial compensationC) employment incentivesD) employment benefitsAnswer: AExplanation: Direct financial compensation is the pay that a person receives in the form ofwages, salaries, commissions, and bonuses. Indirect financial compensation refers to thefinancial rewards that are not included in direct compensation, such as paid vacations, sick leave,holidays, and medical insurance.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it29) Ellen enjoys working at Starbucks because of her interactions with customers and coworkers.The satisfaction that Ellen feels would best be categorized as ________.A) emotional healthB) nonfinancial compensationC) performance satisfactionD) indirect financial compensationAnswer: BExplanation: Nonfinancial compensation is the satisfaction that a person receives from the jobitself or from the psychological and/or physical environment in which the person works.Diff: 3Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it30) Ben works at a small advertising agency as a graphic artist. Ben enjoys his job because thecompany allows employees to have flexible schedules and to telecommute when necessary.Which of the following best describes this type of employee compensation?A) indirect financial compensationB) direct financial compensationC) nonfinancial compensationD) required compensationAnswer: CExplanation: Nonfinancial compensation refers to the physical environment in which the personworks, which includes the schedule the firm allows. Flexible scheduling and telecommuting areneither direct nor indirect forms of financial compensation.Diff: 2Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it

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1231) As a public school teacher, Molly has accrued 14 days of sick leave, which is a type of________ compensation.A) direct financialB) indirect financialC) nonfinancialD) mandatoryAnswer: BExplanation: Indirect financial compensation refers to the financial rewards that are not includedin direct compensation, such as paid vacations, sick leave, holidays, and medical insurance.Nonfinancial compensation is the satisfaction that a person receives from the job itself or fromthe psychological and/or physical environment in which the person works.Diff: 3Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it32) What is the primary reason that firms are more attentive to employee safety and health thanthey were in the past?A) federal legislationB) health care costsC) labor unionsD) tax benefitsAnswer: AExplanation: Today, because of federal and state legislation that reflects societal concern, mostorganizations have become attentive to their employees' safety and health.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it33) What human resource management task involves protecting employees from injuries causedby work-related accidents?A) accident preventionB) injury analysisC) job analysisD) safetyAnswer: DExplanation: Safety involves protecting employees from injuries caused by work-relatedaccidents.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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1334) Healthy and safe employees are more likely to ________.A) earn managerial promotionsB) request salary increasesC) remain productiveD) join labor unionsAnswer: CExplanation: Health and safety are important because employees who work in a safeenvironment and enjoy good health are more likely to be productive and yield long-term benefitsto the organization.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it35) Approximately half of all employees at ABC Manufacturing are union members. Which ofthe following is ABC Manufacturing required by law to do with the labor unions?A) bargain with them in good faithB) make concessions to themC) help them organize activitiesD) pay dues for their new membersAnswer: AExplanation: Businesses are required by law to recognize a union and bargain with it in goodfaith if the firm's employees want the union to represent them. In the past, this relationship wasan accepted way of life for many employers, but most firms today would rather have a union-freeenvironment.Diff: 2Skill: ConceptAACSB: Application of knowledgeLO: 1.1: Define human resource management (HRM) and the importance of studying it36) What human resource task pervades all functional areas of human resource management?A) health and safetyB) developmentC) trainingD) data analyticsAnswer: DExplanation: Although human resource data analytics is not a distinct HRM function, itpervades all functional areas, and the researcher's laboratory is the entire work environment.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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1437) Staffing is the process through which an organization ensures that it always has the propernumber of employees with the appropriate skills in the right jobs, at the right time, to achieve theorganization's objectives.Answer: TRUEExplanation: Staffing is the process through which an organization ensures that it always has theproper number of employees with the appropriate skills in the right jobs, at the right time, toachieve organizational objectives. Staffing involves job analysis, human resource planning,recruitment, and selection.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it38) All HRM functional areas are highly interrelated.Answer: TRUEExplanation: All HRM functional areas are highly interrelated. Management must recognize thatdecisions in one area will affect other areas.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it39) Human resource planning is the systematic process of determining the skills, duties, andknowledge required for performing jobs in an organization.Answer: FALSEExplanation: Human resource planning involves matching internal and external supplies ofpeople with job openings over a specific period of time.Diff: 2Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it40) Recruitment is the process of attracting qualified individuals and encouraging them to applyfor work with the organization.Answer: TRUEExplanation: Recruitment is the process of attracting individuals on a timely basis, in sufficientnumbers, and with appropriate qualifications, to apply for jobs with an organization.Diff: 1Skill: ConceptAACSB: Analytical thinkingLO: 1.1: Define human resource management (HRM) and the importance of studying it

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