An Overview of the Human Services 2nd Edition Test Bank

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An Overview of the Human Services 2ndEditionTest BankChapter 1Multiple Choice Items1.Human services uses:a.A narrow specialized approachb.An eclectic modelc.A religious modeld.All of the aboveANS: B2.The generalist human services modelenables those in the field to be:a.Masters of all tradesb.Jacks of all trades, master of nonec.Jacks of most trades, master of noned.Masters of all trades, jacks of noneASN: A3.Human services includes all but one of the following:a.Services that meet the needs of a personb.Services that meet the needs of a familyc.Services that focus on regulating driving and postal deliveryd.Services that meet the needs of a communityANS: C4.A human service worker might be a:a.Social workerb.Psychologistc.Data managerd.All of the aboveANS: D5.The term paraprofessional usually refers to:a.Those who only volunteerb.Those who behave in an unprofessional mannerc.Those who have notattained a bachelor’s degreed.None of the aboveANS: C

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6.What is the term for someone who receives credit from school that works without pay?a.Paraprofessionalb.Volunteerc.Internd.ProfessionalANS: C7.Which type of agency is most likely to be governed by an elected volunteer board ofdirectors?a.Private agencyb.Non-profit agencyc.Public agencyd.County servicesANS: B8.Which term best describes the behavioral component of group antagonism?a.Discriminationb.Biasc.Disparityd.PrejudiceANS: A9.The term that refers to an imbalance, usually when people are treated unequally is:a.Prejudiceb.Biasc.Disparityd.DiscriminationANS: C10.Which term refers to the belief that one’s own culture and way of life are superior to allothers?a.Racismb.Ethnocentrismc.Stereotypesd.ClassismANS: B11.Which causal theory was most likely used by pre-historic civilizations?a.Sinb.Immoralityc.Biochemical imbalancesd.AnimismANS: D

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12.Which technique would be similar to trepanning?a.Psychotherapyb.Lobotomyc.Use of leechesd.ExorcismANS: B13.Who is best known for proposing the theory of imbalance in bodily humours?a.Socratesb.Platoc.Aristotled.HippocratesANS: D14.The Code of Hammurabi might be considered as:a.The first scientific study of criminalsb.The earliest legal codec.The earliest focus on compassiond.The earliest use of attorneys to prosecuteANS: B15.During the Dark Ages, there was:a.A focus on creating inventionsb.A lack of culturalachievementsc.A focus on learning to readd.A resurgence of lack of belief in GodANS: B16.During the Spanish Inquisition, the church dealt with perceived deviance by:a.Taking away chains placed on criminalsb.Punitive measuresc.Humanitarian meansd.Creating asylums for the insaneANS: B17.The Renaissance is known for its focus on:a.Punishmentb.Faithc.Scientific discoveryd.DisparityANS: C

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18.Who was famous for promoting the moral treatment of those institutionalized byremoving their chains and offering them food, shelter, and clothing?a.Bedlamb.Pinelc.Clergyd.MannANS: B19.Which President of the U.S. worked with Horace Mann to create mandatory educationfor everyone?a.Jeffersonb.Washingtonc.Adamsd.MadisonANS: A20.Who is best known for the practice of dividing mental illnessesintodifferent categories?a.Freudb.Lombrosoc.Kraepelind.DixANS: C21.Who would not be considered a Social Worker?a.Dixb.Lombrosoc.Addamsd.None of the aboveANS: B22.Which was a settlement house?a.Bedlamb.Hull Housec.The Elmira Reformatoryd.Noneof the aboveANS: B23.Crisis Intervention was developed based on:a.Thework at the Wellesley Projectb.The community mental health centers act of 1963c.Deinstitutionalization of the mentally illd.Managed careANS: A

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24.Which President signed into law the Community Mental Health Centers Act of 1963?a.Johnsonb.Carterc.Rooseveltd.KennedyANS: D25.The grassroots movements refers to:a.Programs that community activists started without government fundingb.The open use of marijuana in the 1960sc.The tendency for rock stars to promote loved.Noneof the aboveANS: A26.The New Deal:a.Set up the War on Povertyb.Led to the Welfare reform act of 1996c.Provided people in need with food clothing and work programsd.Set up current welfare systems at the federal levelANS: C27.The War on Poverty resulted in the passage of the:a.Class warfareb.Welfare Reform Act on 1996c.Economic Opportunity Act *d.All of the aboveANS: CShort Answer/Essay Questions1.There are several uniquecharacteristics that define the field of Human Services.List and describe three.Answer can include:Multidisciplinary (when several different human services workers trained in different areas ofexpertise work together for one consumer of service);Holistic (viewing a person and his needsfrom many different perspectives such as physical, psychological, spiritual, and cultural);Eclectic (intervening with a person in need using a variety of theories and strategies based onthose theories);Generalist (must know a variety of psychological, biological, and sociologicaltheories;Clients (serves/helps other people)

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2.What is the main difference between public and private agencies?Answer should refer to:Public agencies are funded by government taxes at the city, county, state, or federal level.Clients may or may not have to pay for some services. Private agencies are funded fromconsumer fees and usually operate on a for-profit model.3.Give an example of a multi-need client.Answer shouldrefer to:Amulti-need client is someone whose issues require the collaboration of different humanservices workers in order to meet that client’s needs, such as someone who is suffering from bothdepression and substance abuse.

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An Overview of the Human Services 2ndEditionTest BankChapter 2Multiple Choice Items1.Which organization was founded to provide support, education and advocacy for peoplewith mental illness?a.The NationalAlliance for the Mentally Illb.The Paul Wellstone and Pete Domenici Mental Health Centerc.The Wellesley centerd.The New Freedom Commission on Mental HealthANS: A2.Which agency islikely to involve itself with needs of the mentally ill and substanceabusers?a.World Health Organizationb.The New Freedom Commission on Mental HealthSubstance Abuse and MentalHealth Services Administrationc.Substance Abuse and Mental Health Services Administrationd.Allof the aboveANS: D3.What is the official name of the most recent health care reform signed into law in 2010?a.Patient Protection and Affordable Care Actb.Welfare for the 47% ersc.Obamacared.The New DealANS: A4.Which President signed the Personal Responsibility and Work OpportunityReconciliation Act?a.Reaganb.Clintonc.Bush Sr.d.Bush Jr.ANS: B5.Who is least likely to receive social welfare?a.Needy childrenb.Needy elderc.Disabled veterand.All of the above should receive welfare

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ANS: D6.The No Child Left Behind program wasproposed by:a.Clintonb.Bushc.Obamad.CarterANS: B7.Which level of intervention includes efforts to prevent thefirstoccurrence of a disorder?a.Primaryb.Secondaryc.Tertiaryd.Allof the aboveANS: A8.Which level of intervention includes efforts to assist people who have alreadydemonstrated early signs of problematic behaviors?a.Primaryb.Secondaryc.Tertiaryd.Allof the aboveANS: B9.Which level of intervention is used with people who suffer from chronic problems anddifficulties caring for themselves?a.Primaryb.Secondaryc.Tertiaryd.None of the aboveANS: C10.The harm reduction models:a.Is based on stages of change modelb.is a very judgmental , coercive approachc.Has been shown to be ineffectived.Noneof the aboveANS: A11.Baby boomers:a.Were born between 1946 and 1964b.Were born just before WWIIc.Will be dead before the year 2020d.All ofthe aboveANS: A

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12.In the last 20 years, immigration has:a.Decreasedb.Shownerraticstatisticsc.Increasedd.Stayed the sameANS: C13.Sociological theories explain:a.How biology and genetics play into human developmentb.How personality disorders cause deviancec.That politics and social values rarely affect individuals in societyd.How societal phenomenon are caused by external and environmental conditionsANS: DShort Answer/Essay Test Items1.What are two current efforts in place to assist those with mental healthissues?Answer can include any of the following:Community mental health centers, Community Mental Health Act of 1963, Federal Short-DoyleAct, county mental health facilities, County Behavioral Health Services, National Alliance forthe Mentally Ill (NAMI), Mental Health Parity Act of 1996, Paul Wellstone and Pete DomeniciMental Health Parity and Addiction Equity Act, lottery monies and cigarette and gasoline taxesto increase state-funded services, The New Freedom Commission on Mental Health, WorldHealth Organization (WHO), U.S. Department of Health and Human Services (DHHS),Substance Abuse and Mental Health Services Administration (SAMHSA), health maintenanceorganizations (HMO’s), Patient Protection and Affordable Care Act (ACA).2.Define and give examples for each of the three levels of intervention proposedoriginally by Caplan.Answer should include all of the following definitions, though examples may vary from book ororiginal idea from student:Primary Prevention: Efforts to prevent the occurrence of a disorder or a problem bycounteracting circumstances or risk-factors that could contribute to or cause the disorder orproblem. Examples-D.A.R.E., Scared Straight, Project Head Start.

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Secondary Prevention: Efforts to assist people who have already demonstrated early signs ofdysfunction or problematic behaviors, or reduce the duration of the problem. Example-crisisinterventionTertiary Prevention: efforts used with people who suffer from chronic problems and havedifficulties caring for themselves in order to reorient them and return them to a more productivecapacity. Examples-long-term stays at psychiatric hospitals, ongoing psychotherapy orattendance at Alcoholics Anonymous meetings, incarceration, and indefinite periods inresidential facilities.3.Why is consideration of the older adult population critical for Human Servicesworkers?Answer should address the following:Among the greatest changes in our population is the increased aging population. Within thispopulation, there exists significant cultural variation due to gender, race and ethnicity, andeconomic status. It is likely that Human Services workers will inevitably work with or on behalfof an older adult and so their various needs are critical to understand.

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An Overview of the Human Services 2ndEditionTest BankChapter 3Multiple Choice Items1.Which best defines ethics?a.Moral imperativesb.Legal imperativesc.Professional suggestionsd.Allof the aboveANS: A2.Which is not a benefit of having ethical standards?a.Protection of the consumerb.More opportunities forlawyers to engage in lawsuitsc.Less opportunity for bickering among professionalsd.Professionals being less likely to be subjected to frivolous lawsuitsANS: B3.What is the name of the accrediting organization in the field of human services?a.Council of Standardsin Human service Educationb.National Organization of Human Servicesc.American Counseling Associationd.Allof the aboveANS: A4.Confidentiality must be breached in which of the following situations?a.When someoneis a danger to another personb.When someone is suicidalc.When someone is cheating on a spoused.Noneof the aboveANS: A5.Which of the following is an example of a dual relationship?a.Having sex with a clientb.Being friends with a clientc.Borrowing money from a clientd.All of the aboveANS: D6.Why is having a dual relationship so strongly discouraged?a.Clients are not usually good enough to be friends withb.Clients are too mentally ill to have proper sexc.Clients could be manipulated easily due to having transference with a counselord.Noneof the above

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ANS: C7.What is a good way to avoid dual relationships with clients?a.Self-awarenessb.Self-monitoringc.Tuning in to one’s valuesd.All of the aboveANS: D8.Many professional associations:a.Require continuing education in order to renew alicenseb.Discourage additional courses after someone is licensed because it may contradict thematerial requested on licensing examsc.Usually ask licensed professionals to prove renewed knowledge by taking repeatedexams over the yearsd.None of the aboveANS: A9.Which is most true about modern day human service workers?a.They are completely culturally sensitiveb.They usually hold many preconceived notions about groups and cannot modify thosebeliefsc.They may have certainbiases about various culturesd.None of the aboveANS: C10.Most theories that seek to explain human behavior and that have developed interventionstrategies were created by:a.The Human Services Department cultural task forceb.Educated European American malesc.Dorothea Dixd.Allof the aboveANS: B11.Which is a major challenge for human services workers?a.When organizational cultureclashes with client’s cultureb.When organizational culture fits with the client’s culturec.When client’s culture is wrongd.All of the aboveANS: A12.In which area would cultural bias not exist?a.Gender issuesb.Ethnic issuesc.Sexual orientation issuesd.None of the above

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ANS: D13.With which ethnic group should human service workers keep in mind the effect of freeemotional expression can have on the client?a.Asian Americansb.Latinosc.African Americansd.All ofthe aboveANS: A14.Modern day Native Americans:a.Usually fit in well with mainstream American cultureb.Usually live in communities that encourage small and close knit dependencyc.Usually seek services outside of their reservationsd.Noneof the aboveANS: BShort Answer/Essay Items1.What are ethics and why are they important in the field of Human Services?Answer should like something like this:Ethics are standards of conduct that relate to how clients should and ought to be treated. Theyare important because ethics can ensure clients’ rights and needs are met safely and withdignity. They also ensure a greater agreement among human services workers about howprofessionals should interact with client.2.Your book discusses 5 ethical issues that are particularly important for all humanservices workers. List and define two.Answer can include:Confidentiality-privacy and freedom of client to choose when to disclose information;Dual relationships-when the relationship between human services professionals and clientsbecome less than professional, such as having social (beginning a friendship) or sexualrelationships;Self-monitoring and self-examination-human services workers should constantly be aware oftheir own values and needs particularly when working with clients;Continuing education and supervision-Given that the field is constantly changing, workersshould continue to learn and grow in the field in order to stay current on latest approaches toworking with clients, but alsoto stay motivated in the field;Multicultural competence-human services agencies and workers must offer services free frompolitical andcultural bias so competence working with various cultures, such as ethnicity, sexualorientation, gender, and more is critical.

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An Overview of the Human Services 2ndEditionTest BankChapter 4Multiple Choice Items1.What type of human services worker would be most likely to speak on behalf of clients to ensurethat other agencies and people treat them appropriately?a.Datamanagerb.Outreach workerc.Crisis workerd.AdvocateANS: D2.Which of the following is the bestexample of the focus of an administrator?a.Fundraisingb.Grant writingc.Community representationd.Managing personnelANS: D3.Which worker most epitomizes the generalist role of human services workers?a.Fundraiserb.Data managerc.Caseworkersd.AdvocateANS: C4.Which type of human services worker might study data collected by an agency?a.Crisis workerb.Brokerc.Educatord.EvaluatorANS: D5.Someone that conducts presentations to community groups or visits people’s homes is considereda/an:a.Outreach workerb.Therapistc.Brokerd.Allof the aboveANS: A6.At which educational level might a human services worker be a licensed clinical social worker?a.Bachelor’sb.Master’sc.Associate’sd.DoctoralANS: B

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7.Which type of human services worker holds a medical degree?a.Psychiatristsb.Psychologistc.Medical Social Workerd.None of the aboveANS: A8.An EdD is most like a:a.M.D.b.Ph.Dc.B.Sd.MSWANS: BShort Answer/Essay Questions1.What are two benefits of having at least a bachelor’s degree in the field of humanservices?Answer can include the following:It makes it easier to find better-paying jobs, it is required in some states to work in certainsettings such as Child Protective Services, and it may allow a worker to engage in certain jobskills, such as conducting educational workshops.2.There are several different job functions listed in your chapter that a human servicesworker can do. List and describe three.Answer can include the following:Administrators and assistants, data managers, advocates, behavior changer, brokers, caregivers,caseworkers, consultants, crisis workers, evaluators, educators, fundraisers, grant writers,outreach workers, therapists.

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