Preparing for the SHRM-SCP� Exam: Workbook and Practice Questions from SHRM, 2022 Edition (2022)

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SAIDapgAPreparingfortheWORKBOOKANDNEPRACTICEQUESTIONS|5°FROMSHRM~peAlonso,Ph.D.,SHRM-SCP=ChiefKnowledgeOfficer,SHRMJ/\NancySSpoleverMAIS,SHRM-SCP—icePresident,Certification,SHRM

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PREPARINGFORTHESHRM-SCP®ExamWORKBOOKANDPRACTICEQUESTIONSFROMSHRM2022EDITIONAlexanderAlonso,PhD,SHRM-SCPChiefKnowledgeOfficer,SHRMNancyA.Woolever,MAIS,SHRM-SCPVicePresident,Certification,SHRM

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Copyright©2022SHRM.Allrightsreserved.Thispublicationisdesignedtoprovideaccurateandauthoritativeinformationregardingthesubjectmattercovered.Itissoldwiththeunderstandingthatneitherthepublishernortheauthorisengagedinrenderinglegalorotherprofessionalservice.Iflegaladviceorotherexpertassistanceisrequired,theservicesofacompetent,licensedprofessionalshouldbesought.Thefederalandstatelawsdiscussedinthisbookaresubjecttofrequentrevisionandinterpretationbyamendmentsorjudicialrevisionsthatmaysignificantlyaffectemployeroremployeerightsandobligations.Readersareencouragedtoseeklegalcounselregardingspecificpoliciesandpracticesintheirorganizations.ThisbookispublishedbySHRM,theSocietyforHumanResourceManagement.Theinterpretations,conclusions,andrecommendationsinthisbookarethoseoftheauthoranddonotnecessarilyrepresentthoseofthepublisher.Thispublicationmaynotbereproduced,storedinaretrievalsystem,ortransmittedinwholeorinpart,inanyformorbyanymeans,electronic,mechanical,photocopying,recording,orotherwise,withoutthepriorwrittenpermissionofthepublisher,orauthorizationthroughpaymentoftheappropriateper-copyfeetotheCopyrightClearanceCenter,Inc,222RosewoodDrive,Danvers,MA01923,978-750-8600,fax978-646-8600,oronthewebatwww.copyright.com.RequeststothepublisherforpermissionshouldbeaddressedtoSHRMBookPermissions,1800DukeStreet,Alexandria,VA22314,oronlineathttp://www.shrm.org/about-shrm/pages/copyright--permissions.aspx.SHRMbooksandproductsareavailableonmostonlinebookstoresandthroughtheSHRMStoreatwww.shrmstore.org.SHRMcreatesbetterworkplaceswhereemployersandemployeesthrivetogether.Asthevoiceofallthingswork,workersandtheworkplace,SHRMistheforemostexpert,convenerandthoughtleaderonissuesimpactingtoday’sevolvingworkplaces.With300,000+HRandbusinessexecutivemembersin165countries,SHRMimpactsthelivesofmorethan115millionworkersandfamiliesglobally.LearnmoreatSHRM.organdonTwitter@SHRM.Identifiers:ISBN9781586445782(paperback)|ISBN9781586445836(pdf)|ISBN9781586445881(epub)|ISBN9781586445935(Kindle)Allproductnames,logos,andbrandsarepropertyoftheirrespectiveownersintheUnitedStatesand/orothercountries.Allcompany,productandservicenamesusedonthiswebsiteareforidentificationpurposesonly.SHRM®,SHRM-CP®,SHRM-SCP®,LearningSystem®,SHRMBASK™,andthe“SHRM”logoareregisteredtrademarksofSHRM.PublishedintheUnitedStatesofAmerica2022EDITIONPBPrinting10987654321Study

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ContentsAcknowledgmentsIntroductionSECTION1THeSHRM-SCPExAMSTRUCTURETypesofExamItemsExamItemsExamTimingSECTION2THeSHRMBASKComponentsoftheSHRMBASKOrganizationoftheSHRMBASKSECTION3THeSHRM-SCPExamBLUEPRINTSelf-AssessmentforYourExamStudyPlanCreateaSMARTStudyPlanGetStartedonYourStudyScheduleSECTION4THeSHRM-SCPPracTicETESTIntroductionSHRM-SCPPracticeTestQuestionsAPPENDIX1THeSHRM-SCPPracTICETESTANSWERSAPPENDIX2TweLve-WEEKSTUDYScHEDULETEMPLATE

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AboutSHRMBooksIndex

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AcknowledgmentsToeworkbookwasmadepossiblebythethoughtfulandgenerousadvice,guidance,andinputofmanysmartandtalentedsubjectmatterexperts,especiallythefollowing:MarkSmith,PhD,Director,HRThoughtLeadership,SHRMCharlesGlover,Manager,ExamDevelopment&Accreditation,SHRMPatriciaByrd,SHRM-SCP,Director,CertificationOperations,SHRMScottOppler,PhD,SeniorTechnicalAdvisor,HumanResourceResearchOrganization(HumRRO)NicholasSchacht,SHRM-SCP,ChiefGlobalDevelopmentOfficer,SHRMJeanneMorris,VicePresident,Education,SHRMSusieDavis,Director,DigitalEducation,SHRMEddiceL.Douglas,SHRM-CP,SeniorSpecialist,EducationalProducts,SHRMWealsogratefullyacknowledgethescoresofSHRMmembers,SHRMcertificateholders,andexamcandidateswhoprovidedinputforthisbook.

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IntroductionW:applaudyourdecisiontomoveyourcareerinHumanResourcesforwardbypursuingacertificationwithSHRM!Tothisend,thisworkbookisdesignedtohelpyoupreparefortheSHRMSeniorCertifiedProfessional(SHRM-SCP)exam.Specifically,theSHRMSeniorCertifiedProfessional(SHRM-SCP)designationisforHRprofessionalswhoarerelativelyadvancedintheircareers.Thislevelofprofessionalprimarilyworksinastrategicrole,suchasdevelopingpoliciesandstrategies,overseeingtheexecutionofintegratedHRoperations,directingtheentireHRenterprise,andleadingthealignmentofHRstrategiestoorganizationalgoal.Ontheotherhand,theSHRM-CPexamisdesignedtodeterminewhohasthelevelofcompetencyandknowledgethatisexpectedforHRprofessionalswhoperform(orwillperform)operationalwork.Thisincludessuchdutiesasimplementingpolicies,servingastheHRpointofcontact,andperformingday-to-dayHRfunctions.AlthoughtheSHRM-CPandSHRM-SCPexamsareverysimilarinstructure,thisworkbookisfocusedexclusivelyontheSHRM-SCPexam.ItisimportanttonotethatthisworkbookisdesignedtobeusedalongwiththeofficialSHRMstudyguide:AceYourSHRMCertificationExam,2ndEdition.Thestudyguideincludesmuchadditionalinformationabouttheexamandexampreparationstrategies,anditalsoincludesasetofpracticeitemsfromacombinationoftheSHRM-CPandSHRM-SCPexams.InthisSHRM-SCPworkbook,someofthekeyconceptsthatwereintroducedinthestudyguidearefurtherexplained.Forexample,aself-

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assessmentforgaugingstrengthsanddevelopmentareasthatareaddressedintheexamwasbrieflyintroducedinthestudyguide;thisiscreatedinthecurrentworkbooktohelpwithSHRM-SCPexampreparation.Perhapsmostimportantly,thisworkbookincludesanadditionalsetoffortypracticetestitemsthatwereusedonpastSHRM-SCPexams.Thesepracticeitemswillprovideyouwithmoreexposuretothetypesofitemsthatyouwillseeontherealexam,aswellasfeedbackaboutcorrect/incorrectresponses.Plus,informationisincludedaboutthedifficultyleveloftheitems,whichcanhelpevenmoreindeterminingyourunderstandingoftheareascoveredontheSHRM-SCP.Andagain,theseitemswerenotsimplycreatedforthisbook—theyweretakenfromrealSHRM-SCPexamsthatwereusedinpreviousyears.

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SHRM-CPandSHRM-SCPEligibilityTheSHRM-CPcertificationisforindividualswhoperformgeneralHR/HR-relateddutiesorforthosepursingacareerinHumanResourceManagement.+ClnidtesfortheSHRM-CPcorficationarnerequiredtohodanHRleanddonotreedadegreeorpreviousHRexperiencetoapply;however,abasicworkingknowledgeofHRpractices.andprinciplesisrecommenced.+)HB14501GraeHighertosesnecpelanyvafhcaewhosncaseInFRwerkadtheoperationallevel.WorkatthislevelincludesdutiessuchasimplementingHRpolicies,supportingday-to-dayHRfunctions,orservingasanHRpointofcontactforstaffandstakeholders.+RefortoheSHAMBASKfoderaedformationonprofcencyiandordsorthecredential.rofcencyIndicatorforAllRProfessional).+TheSHRV.SCPcetfcatontsfrindividualswhohaveworkhistoryofaeasheeyearsperformingstrategiclevelHR/HR-relateddutiesorforSHRM-CPcredentialholderswhohaveheldthecredentialforatleastthreeyearsandareworkingin,orareintheprocessoftransitioningto,aSaeeine+CandidatesfortheSHRM-SCPcrtfctonarenotreculrdtohodanHRtleanddontneddegreetoapply.»TheSHRM-SCPexamisdesignedtoassessthecompetencylevelofthosewhoengageinHRworkatthestrategiclevel.WorkatthislevelincludesdutiessuchasdevelopingHRpoliciesandprocedures,‘overseeingtheexecutionofintegratedHRoperations,directinganentireHRenterprise,orleadingstintofHEsvseitosschanina)case+Appearsistoesbifodemonetsihaheyevoedateas1000hoursparcalendaryeer{Jan.-Dec)tostrategiclevelHR/HR-relatedwork.MorethanonethousandhoursinacalendaryearprimisPart-timeworkqualifiesaslongasthe1,000-hourpercalendaryearstandardismet.Experiencemaybeeithersalariedorhourly.+IndividualswhoareHRconsultantsmaydemonstratequalifyingexperiencethroughtheHR/HR-relateddutiestheyperformfortheirclients.Contractedhoursmustmeetthe1,000-hourstandard.+RatertoneSRMBASKfordenaformetononprfcencysianardsorhecrecntlProficiencyIndicatorsforAllHRProfessionalsandforAdvancedHRProfessionals).SHRMoffersbothcertificationexamsduringtwotestingwindowseveryyear.ThefirstwindowisfromMay1toJuly15,andthesecondwindowisfromDecember1toFebruary15.Examineescanchoosetotaketheexaminpersonatoneofmorethan500Prometrictestingcentersacrossmorethan85countrieswithupto6,000seatsdaily,ortheycanchoosetotakeitvialiveremoteproctoring.Study.

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Onceyouhavedecidedwhichexamtotake,registertotaketheexamontheSHRMwebsiteanytimebetweentheApplicationsAcceptedStartingDateandtheStandardApplicationDeadline.ExamineeswhoapplybytheEarly-BirdApplicationDeadlineand/orwhoareSHRMmembersreceiveareducedexamfee.Notethatexamapplicationsapplyforspecifictestingwindows;onceyouhaveapplied,transferstothefollowingtestingwindowsarepossiblebutinvolveaseparatetransferfee.Toregister,youwill:1.Createauseraccount.2.Selectwhichlevelexamyouwanttotake.3.CompletetheapplicationformandsigntheSHRMCertificationCandidateAgreement.4.Paytheregistrationfee.5.OnceyoureceiveyourAuthorization-to-Test(ATT)letter,scheduleyourexam.YourATTletterwilloutlineseveralwaystoschedule.@&EraboutHowtoApplyfortheExamhttps://www.shrm.org/certification/apply/Pages/applicationprocess.aspx

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Section1TheSHRM-SCPExamStructureTypesofExamItemsAsdefinedontheSHRMwebsiteandintheSHRMstudyguide,therearetwogeneraltypesofitemsontheSHRM-SCPexam:(1)knowledgeitems(Kls)/foundationalknowledgeitems(FKIs)and(2)situationaljudgmentitems(SJIs).Knowledgeitems(includingFKIs)arestand-alonemultiple-choiceitemswithfourresponseoptions.EachKltestsasinglepieceofknowledgeorapplicationofknowledge.Situationaljudgmentitems(SJIs)presentrealisticsituationsfromworkplacesthroughouttheworld.Basedonthescenariopresented,SJlsasktesttakerstoconsidertheproblempresentedinthequestionwithinthecontextofthesituation,andthenselectthebestcourseofactiontotake.AswiththeKis,thesearemultiple-choiceitemswithfourresponseoptions.ExamItemsTheSHRM-SCPexamtotals134questions.Thisexamisbrokenintotwoequalhalves,andeachhalfcontains67questions.Eachhalfisdividedintothreesections:eSection1:20KlsandFKiIs(i.e.,knowledgeitemsforbehavioralcompetencies)*Section2:27Sls*Section3:20KlisandFKils

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ExamTimingThetotalexamappointmenttimeisfourhours,whichincludesthreehoursandfortyminutesoftestingtimefortheexamitself.Theexamtimeisbrokendowninto:¢Introduction,includingconfidentialityreminder:fourminutes*Tutorial:eightminutes«ExamHalf1:uptoonehourandfiftyminuteseExamHalf2:uptoonehourandfiftyminuteseSurvey:sixminutesThereareafewtransitionscreensthroughouttheexamthataccountfortheremainingminutes.

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Section2TheSHRMBASKOneofthemostimportantthingsforyoutounderstandasyoupreparefortheSHRM-SCPexamisthis:AlloftheHRcompetenciesandknowledgeareasthatareassessedontheSHRM-SCPexamaredetailedintheSHRMBASK.YoucanfindthecompleteversionoftheSHRMBASKathttps://www.shrm.org/certification/about/body-of-applied-skills-and-knowledge/pages/default.aspxVESANVA:ErrEc\\zesmoss=O=&yFigure2.1.TheSHRMBASKAgain,itisveryimportanttorememberthatifsomethingisnotcoveredintheSHRMBASK,itisnoteligiblefortheSHRM-SCPexam.However,weshouldnotethattheSHRMBASKisanexpansivedocumentthatcoversmanydifferentareas,andyoumightnotseeeverythingintheSHRMBASKrepresentedontheSHRM-SCPexaminanygiventestingwindow.

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ComponentsoftheSHRMBASKJusttogiveyouasenseofwhatisintheSHRMBASK(andthereforeeligiblefortheSHRM-SCPexam),weincludedefinitionsofthekeycomponentsineachoftheareas.Forinstance,theLeadershipclusteriscomprisedofthreeseparatecompetencies(eachofwhichhasasetofsub-competencies).LeadershipClusterKeycomponentsofLeadershipbehavioralcompetenciesincludethefollowing:eSettingandimplementingavisionanddirectionfortheHRfunction*Managingorleadingorganizationalinitiatives¢Influencingandsupportingotherorganizationalmembersandleaders*DrivinganethicalorganizationalenvironmenteBehavinginanethicalmannerthatpromoteshighstandardsofintegrityandtheorganization’svalueseCultivatingandsupportingadiverseandinclusiveculturethatsupportsorganizationalperformance*EnsuringequityeffectivenessTable2.1.LeadershipClusterLeadership&NavigationSub-competencies:Definition:theknowledge,skills,abilities,andothercharacteristics(KSAOs)neededtocreateacompellingvisionandmissionforHRthatalignswiththe«Navigatingstrategicdirectionandcultureoftheorganization,accomplishHRandtheorganizationalgoals,leadandpromoteorganizationalchange,navigatetheorganizationorganization,andmanagetheimplementationandexecutionofHRinitiatives.*VisioneManagingHRinitiatives*Influence

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