Shrm-Cp/Shrm-Scp Certification All-In-One Exam Guide (2023)

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|ALL=IN=ONEExamGuideSHRM-CP/SHRM-SCPSocietyforHumanResourceManagementCertificationSecondEditionecYaheBy41WiFATWA)p:|SahMdi\~~BeverlyN.Dance,vosuvscesereeWilliamH.Truesdell,swvscosonn+MEDoryWiller,suru-scespurWilliamD.Kelly,stru-sceseur-caiStudyXY

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ALL*IN=ONEExamGuideSocietyforHumanResourceManagementCertificationSecondEdition-ef+0)01/98oF,\yyaN=f\Lpte)saidEN)Noesi|mg|gy318./A—bp©’J—jLPine3d1iiBTwBeverlyN.Dance,MBA,SHRM-SCP,SPHR*WilliamH.Truesdell,SHRM-SCP,SPHRHowDoryWiller,SHRM-SCP,SPHRWilliam1B)Kelly,SHRM-SCP,SPHR-CA.

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SHRM-CP/SHRM-SCPCertificatiEXAMGUIDESecondEditionBeverlyN.Dance,MBA,SHRM-SCP,SPHR,PHRca,CCP,CEBSDoryWiller,SHRM-SCP,SPHRWilliamH.Truesdell,SHRM-SCP,SPHRWilliamD.Kelly,SHRM-SCP,SPHR-CANewYorkChicagoSanFranciscoAthensLondonMadridMexicoCityMilanNewDelhiSingaporeSydneyTorontoMcGrawHillisanindependententityfromSocietyforHumanResourceManagement”(SHRM)andisnotaffiliatedwithSHRMitTaaCTes0preparefortheSHRM.CP*andSHRM-SCP*cx,NetherSHRMnorMcGrawHilwatransdhaseofhis‘PbliionandSTRATmeLnSsrdcriherom.Aedmreoofhrspentwnts

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Copyright©2023byMcGrawHill.Allrightsreserved.ExceptaspermittedundertheCopyrightActof1976,nopartofthispublicationmaybereproducedordistributedinanyformorbyanymeans,orstoredinadatabaseorretrievalsystem,withoutthepriorwrittenpermissionofpublisher,withtheexceptionthattheprogramlistingsmaybeentered,stored,andexecutedinacomputersystem,buttheymaynotbereproducedforpublication.ISBN:978-1-26-502286-0MHID: 1-26-502286-0ThematerialinthiseBookalsoappearsintheprintversionofthistitle:ISBN:978-1-26-502151-1,MHID:1-26-502151-1.eBookconversionbycodeMantraVersion1.0Alltrademarksaretrademarksoftheirrespectiveowners.Ratherthanputatrademarksymbolaftereveryoccurrenceofatrademarkedname,weusenamesinaneditorialfashiononly,andtothebenefitofthetrademarkowner,withnointentionofinfringementofthetrademark.Wheresuchdesignationsappearinthisbook,theyhavebeenprintedwithinitialcaps.McGrawHilleBooksareavailableatspecialquantitydiscountstouseaspremiumsandsalespromotionsorforuseincorporatetrainingprograms.Tocontactarepresentative,pleasevisittheContactUspageatwww.mhprofessional.com.InformationhasbeenobtainedbyMcGrawHillfromsourcesbelievedtobereliable.However,becauseofthepossibilityofhumanormechanicalerrorbyoursources,McGrawHill,orothers,McGrawHilldoesnotguaranteetheaccuracy,adequacy,orcompletenessofanyinformationandisnotresponsibleforanyerrorsoromissionsortheresultsobtainedfromtheuseofsuchinformation.TERMSOFUSE

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ThisisacopyrightedworkandMcGrawHill(“McGrawHill”)anditslicensorsreserveallrightsinandtothework.Useofthisworkissubjecttotheseterms.ExceptaspermittedundertheCopyrightActof1976andtherighttostoreandretrieveonecopyofthework,youmaynotdecompile,disassemble,reverseengineer,reproduce,modify,createderivativeworksbasedupon,transmit,distribute,disseminate,sell,publishorsublicensetheworkoranypartofitwithoutMcGrawHill’spriorconsent.Youmayusetheworkforyourownnoncommercialandpersonaluse;anyotheruseoftheworkisstrictlyprohibited.Yourrighttousetheworkmaybeterminatedifyoufailtocomplywiththeseterms.THEWORKISPROVIDED“ASIS.”McGRAWHILLANDITSLICENSORSMAKENOGUARANTEESORWARRANTIESASTOTHEACCURACY,ADEQUACYORCOMPLETENESSOFORRESULTSTOBEOBTAINEDFROMUSINGTHEWORK,INCLUDINGANYINFORMATIONTHATCANBEACCESSEDTHROUGHTHEWORKVIAHYPERLINKOROTHERWISE,ANDEXPRESSLYDISCLAIMANYWARRANTY,EXPRESSORIMPLIED,INCLUDINGBUTNOTLIMITEDTOIMPLIEDWARRANTIESOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.McGrawHillanditslicensorsdonotwarrantorguaranteethatthefunctionscontainedintheworkwillmeetyourrequirementsorthatitsoperationwillbeuninterruptedorerrorfree.NeitherMcGrawHillnoritslicensorsshallbeliabletoyouoranyoneelseforanyinaccuracy,errororomission,regardlessofcause,intheworkorforanydamagesresultingtherefrom.McGrawHillhasnoresponsibilityforthecontentofanyinformationaccessedthroughthework.UndernocircumstancesshallMcGrawHilland/oritslicensorsbeliableforanyindirect,incidental,special,punitive,consequentialorsimilardamagesthatresultfromtheuseoforinabilitytousethework,evenifanyofthemhasbeenadvisedofthepossibilityofsuchdamages.Thislimitationofliabilityshallapplytoanyclaimorcausewhatsoeverwhethersuchclaimorcausearisesincontract,tortorotherwise.

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WededicatethisbooktoallHRprofessionalswhoconstantlystrivetodobetter.IdedicatethisbooktothememoriesofthesixremarkablewomenmyfamilycollectivelycalltheLincolnLadies.Theywerestrong,determined,andintelligentwomen.Twoofthesewomeninparticular,mymotherMarianLincolnDanceandmaternalgrandmotherLeonaParminterLincoln,heldandpassedontheadmirablevalueandhabitthatoneshouldlearnsomethingneweverysingleday.Mysincerestthanksfortheinfluenceoftheseveryspecialwomen.—BeverlyxBracd53we37:oR*adBAronoyTNONESR3LaoaaaSSEeBes:SFSe2gPE:YStyfecty298pSdy©+ba%i>EE=RITat|RRNASENY2Nand\|ND;2VESSO{=.osNC-2>.-SSRNweX..odpolCC=--—“I=kAlhdlVWbs;|Idedicatethisbooktotwocareer-impactfulbossesofmine:PeterRaisbeck,CEO,andJimBenson,COO.TheyunderstoodthevalueofwhattheHRfunctioncouldbeasabusinesspartnerforanorganization.TheymentoredmewiththefoundationalknowledgeandexperienceoftyingHRoperationsandstrategiesintotheorganization’soverallvision,graspingbusinessacumen,andearningaseatattheexecutiveroundtable.

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—DoryThisbookisdedicatedtotheHRprofessionalswhochoosetodoanincreasinglydifficultjobasourworldbecomesmorecomplexeveryday.Youarecarryingthebannerforyouremployeesandemployers.Bestwishesforawonderfulcareer.—BillT.

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ABOUTTHEAUTHORSBeverlyN.Dance,MBA,SHRM-SCP,SPHR,PHRca,CCP,CEBS,isahumanresource(HR)professionalwithsignificantHRmanagementandindependentconsultingexperience.SheisthefounderandprincipalofDanceAssociates,providingHRconsultingsupportforavarietyofclients,includingnonprofits,commercialbusinesses,andhighereducationinstitutions,pluscoachingforexecutivesandindividuals.BeverlyjoinedtheSocietyforHumanResourcesManagement(SHRM)facultyin2007.InadditiontoleadingSHRM’scertificationpreparationclasses,BeverlybothdevelopedanddeliveredSHRMcompensationclasses.BeverlycontinuestofacilitateviaHR.comandhastaughtmorethan120certificationclasses.ShehaspresentedattheHRWestconferencethreetimesandataSHRMannualconference.Beverlyearnedamaster’sdegreeinbusinessadministration(MBA)fromtheHaasSchoolofBusinessattheUniversityofCalifornia,Berkeley,withaconcentrationinorganizationaldesignandindustrialrelations.ShedidthisaftergraduatingmagnacumlaudewithaBAfromtheUniversityofCalifornia,SanDiego,incommunicationandsociologyandasthestudentoftheyear.InadditiontoherSHRMandHRCIcertifications,BeverlyhasearnedtheCertifiedCompensationProfessional(CCP)andCertifiedEmployeeBenefitSpecialist(CEBS)certifications.IfyouwouldliketocontactBeverly,youmayreachheratdance@mba.berkeley.edu.DoryWiller,SHRM-SCP,PCG,isacertifiedexecutivecoachwithmorethan30yearsofexperienceasaseniorHRexecutive,keynotespeaker,andstrategicplanningfacilitator.ShehasbroadanddiverseexperienceworkingforbluechipandFortune100companies,leavingherlastcorporatepositionasavicepresidentofHRtoopenBeaconQuestCoaching.Dorycoachesclientsinleadershipenhancement,performanceimprovement,andcareerrenewal.Additionally,shefacilitatesstrategicplanningsessionsthatstretch

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paradigms,alignactivitieswithbehaviors,andholdgroupsaccountabletoproduceendresults.ShewasamongthefirstgraduatingclassfromStanford’sExecutiveHRcertificationprogram(GraduateSchoolofBusiness,1994).DoryachievedthedesignationofSPHRmorethan25yearsago,hasaBSdegreeinbehavioralsciencefromtheUniversityofSanFrancisco,andearnedseveraladvancedcertificationsinprofessionalcoaching.IfyouwouldliketocontactDoryforspeakingengagementsorindividualandteamcoaching,youmayreachheratDory@BeaconQuest.com.WilliamH.Truesdell,SHRM-SCP,isretiredfromHRconsultingfollowinga32-yearpractice.Hehadpreviouslyretiredfromcorporatemanagementfollowing20yearswiththelegacyAT&Tcompany.Heisanexpertonthesubjectsofpersonnelpractices,employeehandbooks,equalopportunity,affirmativeaction,andperformancemanagementprograms.HeisapastpresidentoftheNorthernCaliforniaEmploymentRoundTableandformerHRcourseinstructorattheUniversityofCalifornia,Berkeley,extensionprogram.HeholdstheSPHRcertificationandaBSinbusinessadministrationfromCaliforniaStateUniversity,Fresno.HeauthoredmanybooksforTheManagementAdvantage,Inc.,andcoauthoredseveralbooksforMcGrawHill.WilliamD.Kelly,SHRM-SCP,SPHR,hassadlypassedaway.HewastheownerofKellyHR,anHRconsultingservicesfirmspecializinginprovidinggeneralistHRconsultingservicesandsupportforsmallbusinessenterprises.Bill’sexperienceincludedmorethan40yearsofprofessional-levelHRresponsibilitiesthatincluded22yearswithinindustryatBechtelandlateratBrownandCaldwellasanenvironmentalengineer.Hiscredentialsincludedexperienceinemployeerelations,stateandfederallegalcompliance,staffingandrecruitment,equalemploymentopportunityandaffirmativeaction,compensation,benefits,traininganddevelopment,healthandsafety,andgovernmentcontractmanagement.Billalsohad20years’HRconsultingexperiencethatincludedprovidingHRservices,support,andadvicetoawiderangeofNorthernCaliforniaclients.Healsohad17years’experienceasaninstructorfortheUniversityofCalifornia,Berkeley,extensionprogramteachingManagementofHumanResources;Recruiting,Selection,andPlacement;CaliforniaEmploymentLaw;andprofessionalHRcertificationpreparationcourses.Billhadmorethan18years’experienceteachingthe

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ProfessionalPHR/SPHRCertificationPreparationCourseaswellas7years’experienceteachingtheCaliforniaHRCertificationPreparationCoursefortheSocietyforHumanResourceManagement(SHRM)andtheNorthernCaliforniaHRAssociation(NCHRA).HeplayedakeyroleinthedevelopmentofCalifornia’sHRcertificationcredential;also,hewastheprojectmanagerfortheteamofCaliforniaHRprofessionalswhodevelopedSHRM’sfirstCaliforniaLearningSysteminsupportoftheCaliforniacertification.Bill’sprofessionalleadershipalsoincludedrolesontheboardofdirectorsandnationalvicepresidentfortheSocietyforHumanResourceManagement;theboardofdirectorsandpresidentfortheHRCertificationInstitute(HRCI);statedirector,CaliforniaStateCouncilofSHRM;theboardofdirectorsandpresidentfortheNorthernCaliforniaHRAssociation(NCHRA);andcommissionerandchair,MarinCountyPersonnelCommission.BillreceivedhisBSinpoliticalsciencefromSpringHillCollegeinMobile,Alabama,andundertookpost-graduatestudiesinorganizationalmanagementattheCollegeofWilliamandMaryinWilliamsburg,Virginia,andtheUniversityofVirginiainRichmond,Virginia.PriortoHR,Billhadamilitarycareer,achievingtherankofmajorintheUnitedStatesArmy,withtoursofdutyintheUnitedStates,Germany,Thailand,andVietnam.YouaremissedBill.AboutTheTechnicalEditorLeslieJarvisleftherroleinearly2022asthecorporatehumanresourcesdirectorforaKentucky-basedbusinessconglomeratetopursuehertruepassionofleadershipdevelopmentandcoaching.InhermostrecentHRrole,Leslie’sdepartmentprovidedHRservicestoagroupofcompaniesemployingmorethan2100employees,specializingintheareasofbanking,insurance,long-termcarefacilities,broadcasting,andITservices.LeslieholdsaBSdegreeandanMBAandhasspenther25-yearHRcareerworkinginboththepublicandprivatesectors,thelast15yearsspentattheexecutivelevel.Inaddition,LeslieisanadjunctinstructorwithBluegrassCommunityandTechnicalCollegeinLexington,Kentucky,teachingtheSHRMLearningCourseandservesasthepast-presidentfortheBluegrassSHRMChapterandastheEasternDistrictDirectorfortheKentuckyStateSHRMCouncil.ShealsoservesonvariousboardsintheLexington,Kentuckyarea.

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CONTENTSATAGLANCEPartITheHumanResourceProfessionChapter1HumanResourceCertificationChapter2SHRM’sCertificationProgramChapter3U.S.LawsandRegulationsPartIIHRKnowledgeandBehaviorCompetenciesChapter4PeopleChapter5OrganizationChapter6WorkplaceChapter7BehavioralCompetenciesPartIIIAppendixesAppendixAListofCommonHRAcronymsAppendixBCaseLawbyChapterAppendixCForAdditionalStudyAppendixDAbouttheOnlineContentGlossaryIndex

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CONTENTSAcknowledgmentsInMemoryofBillKellyIntroductionPartITheHumanResourceProfessionChapter1HumanResourceCertificationProfessionalHumanResourceManagementCertificationBenefitsofCertificationHRCertificationOrganizationsTheHRCertificationInstituteTheSocietyforHumanResourceManagementChapterReviewReferencesChapter2SHRM’sCertificationProgramHRExpertise/KnowledgeSHRM’sBoCKAdvisoryPanelSHRMCertificationCommissionTheSHRMBodyofAppliedSkillsandKnowledgeSHRM-CPandSHRM-SCPExamEligibilityWhichCertificationIsRightforYou?ApplicationDeadlinesandExamWindowsExamDelivery,Duration,andFormatExamContentOutlineExamIdentificationandConductGuidelinesMoreontheTestCenterHowExamsAreScored

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ChapterReviewReferencesChapter3U.S.LawsandRegulationsWhatYouNeedtoKnowConcerningEmployeeManagement1.WhenYouHaveOneorMoreEmployees1.1.TheClaytonAct(1914)1.2.TheConsumerCreditProtectionAct(1968)1.3.TheCopeland“Anti-Kickback”Act(1934)1.4.TheCopyrightAct(1976)1.5.TheDavis-BaconAct(1931)1.6.TheDodd-FrankWallStreetReformandConsumerProtectionAct(2010)1.7.TheEconomicGrowthandTaxReliefReconciliationAct(EGTRRA)(2001)1.8.TheElectronicCommunicationsPrivacyAct(ECPA)(1986)1.9.TheEmployeePolygraphProtectionAct(1988)1.10.TheEmployeeRetirementIncomeSecurityAct(ERISA)(1974)1.11.TheEqualPayAct(EPA)(AmendmenttotheFLSA)(1963)1.12.TheFAAModernizationandReformAct(2012)1.13.TheFairandAccurateCreditTransactionsAct(FACT)(AmendmenttotheFCRA)(2003)1.14.TheFairCreditReportingAct(FCRA)(1970)1.15.TheFairLaborStandardsAct(FLSA)(1938)andProvisionsEffectiveJanuary1,20201.16.TheForeignCorruptPracticesAct(FCPA)(1997)1.17.TheHealthInformationTechnologyforEconomicandClinicalHealthAct(HITECH)(2009)1.18.TheHealthInsurancePortabilityandAccountabilityAct(HIPAA)(1996)1.19.TheImmigrationandNationalityAct(INA)(1952)1.20.TheImmigrationReformandControlAct(IRCA)

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