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Statistics To Measure Quality Characteristics

An application of statistical methods to assess and improve quality in various industries.

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    Statistics to measure quality characteristics

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    statistical technique o Helps to describe about the performance o For measuring the quality characteristics Total quality management (TQM), Continuous quality improvement (CQI), Six sigma Benchmarking

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    Total Quality Management tools o Pareto Principle o Scatter Plots o Control Charts o Flow Charts o Cause and Effect, Fishbone, Ishikawa Diagram o Histogram or Bar Graph o Check Lists and Check Sheets,

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    statistical analysis o Measures of central tendency o Range o Variance o Types of distribution o Check sheets outputs

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    Basic Management And Planning Tools o Affinity diagrams o Tree diagrams o Process decision program charts (PDPCs) o Matrix diagrams o Interrelationship digraphs o prioritization matrices o Activity network diagram

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    Level of Measurement And Types of Data o Types of data Qualitative or categorical data Quantitative data o Level of measurements Nominal (Qualitative or categorical data) Ordinal (Qualitative or categorical data) Interval (Quantitative or categorical data) Ratio (Quantitative or categorical data)

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