A Guide to Crisis Intervention 5th Edition Test Bank

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CHAPTER 1: WHAT IS A CRISIS AND CRISIS INTERVENTION?Multiple Choice1.Ego strength refers to:A.how proud and self-centered the person is.B.the amount of energy available to overcome post-traumatic stress disorder.C.the ability tounderstand the world realistically and act upon it to get one’s needsmet.D.all of the above.E.none of the above.ANS:C2.The outcome of a person’s crisis is determined by his orher:A.material resources.B.personal resources.C.social resources.D.all of the above.E.none of the above.ANS:D3.The cognitive key refers to:A.the precipitating event.B.the coping strategies.C.the meaning given to the precipitating event.D.both A and B.E.none of the above.ANS:C4.Which of the following isNOTan example of effective coping behavior according toCaplan?A.Actively exploring reality issuesB.Learning to stifle emotions and contain themC.Actively invoking help from othersD.All of the aboveE.None of the aboveANS: B

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5.An example of effective coping behavior is:A.learning to accept that oneself cannot be trusted in crisis situations.B.learning to master the problem as it comes to you as a whole.C.mastering feelings where possible.D.none of the above.ANS:C6.The curvilinear model of anxiety proposes:A.anxiety is always negative and serves no purpose.B.anxiety may be used to increase motivation.C.anxiety should be avoided at all costs.D.none of the above.ANS:B7.Which bestdescribes the trilogy definition of a crisis?A.Aperson experiences stress, suffers a nervous breakdown, and requireshospitalizationB.Aprecipitating even occurs, subjective distress is experienced, coping failsC.An abnormal state which is caused by personality disorders, psychosis ororganicityD.Both AandBE.None of the aboveANS:B8.A crisis can be an opportunity because:A.the person can grow from the challenge of dealing with the precipitating event.B.the person can seek financial opportunity by winning malpractice lawsuits orworkman’s compensation.C.the person may learn to use ego defense mechanism.D.all of the above.E.none of the above.ANS:A9.A person in crisis may be in danger of:A.becoming psychotic.B.committing suicide.C.coming through the crisis at a lower level of functioning.D.all of the above.E.none of the above.ANS:D

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10.Which of the following might determine how well someone manages a crisis?A.Material resourcesB.PersonalresourcesC.Social resourcesD.All of the aboveANS:D11.Caplan believed that all of the following are characteristics of effective coping behaviorEXCEPT:A.actively exploring reality issues.B.trusting in oneself.C.freely expressing feelings.D.none of the above.ANS:D12.Thecrisis-prone person usually:A.has access to their ego to deal with stress.B.has depleted their ego strength and operates defensively.C.engages in problem solving behaviors under stress.D.all of the above.ANS:B13.Eric Lindemannstudied:A.the reactions of Vietnam veterans.B.the reactions of the relatives of victims in the Coconut Grove fire.C.the reactions of the Iraqi Veterans of 2003.D.the reactions of sexually-abused children.ANS:B14.The concept of finite psychic energy comes from which theory?A.Darwin’sB.PsychoanalyticC.ExistentialD.HumanisticE.None of the aboveANS:B

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15.The empowerment model of crisis intervention where responsibility and choice areemphasized probably best represents which approach?A.ExistentialB.HumanisticC.BehavioralD.None of the aboveANS:A16.The idea of growth and optimism comesfrom which theory?A.BehaviorismB.PsychoanalyticC.CognitiveD.None of the aboveANS:D17.Carl Rogers and his person-centered counselingapproachhas contributed much in theway of:A.empathy skills.B.reflective skills.C.genuineness skills.D.all of the above.E.none of the above.ANS:D18.Which theoretical approach isparticularly useful in dealing with developmental andcultural crises?A.PsychoanalysisB.DarwinismC.Family systems theoryD.All of the aboveE.None of the aboveANS:C19.When would a “runaway” exist in a family?A.When a child turns 17B.When the family cannot bring a crisis situation back into a homeostatic patternC.When the calibration of a family system is set by a therapistD.All of the aboveANS:B

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20.Suicide prevention became widespread in the:A.1800s.B.1960s.C.1990s.D.1980s.ANS:B21.The cognitive-behavioral theories have contributed whichof the followingto crisisintervention?A.Interpretive techniquesB.The problem solving modelC.The exploratory modelD.All of the aboveE.None of the aboveANS:B22.Criticalincidentdebriefing:A.has been used to deal with community disasters.B.does not use the coping strategies involved in crisis intervention.C.has been used to replace crisis intervention.D.all of the above.ANS:ATrue/False1.Crises are abnormal and need long term therapy to overcome them.ANS:F2.The goal of crisis intervention is to change the precipitating event.ANS:F3.If left untreated, crisis states will usually last about one year.ANS:F4.Everyone whoexperiences a stressor in life will succumb to a crisis state.FANS:F

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5.It is possible to grow after effective resolution of a crisis.ANS:T6.Caplan’s list of effective coping people includes the ability to invoke help from others.ANS:T7.Ego strength refers to one’s capacity to deal with the demands of reality.ANS:T8.Cognitive elements are of great importance in crisis work.ANS:T9.The major goal of crisis intervention is to increase the client’s functioning.ANS:T10.Situational crises often have an emergency quality to them.ANS:T11.Crisis intervention has its beginnings during the time of Freud.ANS:F12.The original population with which Lindemanndeveloped his crisis intervention modelwas WWII veterans.ANS:F13.HMOs have just about dissolved the crisis intervention model.ANS:F14.Paraprofessionals are not qualified to conduct crisis intervention sessions.ANS:F15.Crisisintervention is popular with HMO’s and managed care.ANS:T

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Short Answer/Essay1.Discuss the “trilogy” definition of a “crisis.”2.Describe how a crisis can be both an opportunity and a danger.3.How does someonebecome “crisis prone?”4.What arethreedetermining factors related to how someone will deal with a potentialcrisis?5.What are Caplan’ssevencharacteristics of effective coping people?6.What is meant by anxiety being curvilinear in nature?7.When might medication beuseful for someone in crisis?8.How is stress different from a crisis?9.Discuss the history of crisis intervention from the 1940s to the 21st century.10.What contributions have the following made to the field of crisis intervention?A.Psychoanalytic approachB.Humanistic approachesC.Existential approachesD.Cognitive-behavioral approachesE.Family systems models11.How did the introduction of psychotropic medication and the deinstitutionalization of thementally ill influence current crisis intervention and the provision of mental healthservices?

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CHAPTER 1: WHAT IS A CRISIS AND CRISIS INTERVENTION?Multiple Choice1.Ego strength refers to:A.how proud and self-centered the person is.B.the amount of energy available to overcome post-traumatic stress disorder.C.the ability tounderstand the world realistically and act upon it to get one’s needsmet.D.all of the above.E.none of the above.ANS:C2.The outcome of a person’s crisis is determined by his orher:A.material resources.B.personal resources.C.social resources.D.all of the above.E.none of the above.ANS:D3.The cognitive key refers to:A.the precipitating event.B.the coping strategies.C.the meaning given to the precipitating event.D.both A and B.E.none of the above.ANS:C4.Which of the following isNOTan example of effective coping behavior according toCaplan?A.Actively exploring reality issuesB.Learning to stifle emotions and contain themC.Actively invoking help from othersD.All of the aboveE.None of the aboveANS: B

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5.An example of effective coping behavior is:A.learning to accept that oneself cannot be trusted in crisis situations.B.learning to master the problem as it comes to you as a whole.C.mastering feelings where possible.D.none of the above.ANS:C6.The curvilinear model of anxiety proposes:A.anxiety is always negative and serves no purpose.B.anxiety may be used to increase motivation.C.anxiety should be avoided at all costs.D.none of the above.ANS:B7.Which bestdescribes the trilogy definition of a crisis?A.Aperson experiences stress, suffers a nervous breakdown, and requireshospitalizationB.Aprecipitating even occurs, subjective distress is experienced, coping failsC.An abnormal state which is caused by personality disorders, psychosis ororganicityD.Both AandBE.None of the aboveANS:B8.A crisis can be an opportunity because:A.the person can grow from the challenge of dealing with the precipitating event.B.the person can seek financial opportunity by winning malpractice lawsuits orworkman’s compensation.C.the person may learn to use ego defense mechanism.D.all of the above.E.none of the above.ANS:A9.A person in crisis may be in danger of:A.becoming psychotic.B.committing suicide.C.coming through the crisis at a lower level of functioning.D.all of the above.E.none of the above.ANS:D

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10.Which of the following might determine how well someone manages a crisis?A.Material resourcesB.PersonalresourcesC.Social resourcesD.All of the aboveANS:D11.Caplan believed that all of the following are characteristics of effective coping behaviorEXCEPT:A.actively exploring reality issues.B.trusting in oneself.C.freely expressing feelings.D.none of the above.ANS:D12.Thecrisis-prone person usually:A.has access to their ego to deal with stress.B.has depleted their ego strength and operates defensively.C.engages in problem solving behaviors under stress.D.all of the above.ANS:B13.Eric Lindemannstudied:A.the reactions of Vietnam veterans.B.the reactions of the relatives of victims in the Coconut Grove fire.C.the reactions of the Iraqi Veterans of 2003.D.the reactions of sexually-abused children.ANS:B14.The concept of finite psychic energy comes from which theory?A.Darwin’sB.PsychoanalyticC.ExistentialD.HumanisticE.None of the aboveANS:B

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15.The empowerment model of crisis intervention where responsibility and choice areemphasized probably best represents which approach?A.ExistentialB.HumanisticC.BehavioralD.None of the aboveANS:A16.The idea of growth and optimism comesfrom which theory?A.BehaviorismB.PsychoanalyticC.CognitiveD.None of the aboveANS:D17.Carl Rogers and his person-centered counselingapproachhas contributed much in theway of:A.empathy skills.B.reflective skills.C.genuineness skills.D.all of the above.E.none of the above.ANS:D18.Which theoretical approach isparticularly useful in dealing with developmental andcultural crises?A.PsychoanalysisB.DarwinismC.Family systems theoryD.All of the aboveE.None of the aboveANS:C19.When would a “runaway” exist in a family?A.When a child turns 17B.When the family cannot bring a crisis situation back into a homeostatic patternC.When the calibration of a family system is set by a therapistD.All of the aboveANS:B

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20.Suicide prevention became widespread in the:A.1800s.B.1960s.C.1990s.D.1980s.ANS:B21.The cognitive-behavioral theories have contributed whichof the followingto crisisintervention?A.Interpretive techniquesB.The problem solving modelC.The exploratory modelD.All of the aboveE.None of the aboveANS:B22.Criticalincidentdebriefing:A.has been used to deal with community disasters.B.does not use the coping strategies involved in crisis intervention.C.has been used to replace crisis intervention.D.all of the above.ANS:ATrue/False1.Crises are abnormal and need long term therapy to overcome them.ANS:F2.The goal of crisis intervention is to change the precipitating event.ANS:F3.If left untreated, crisis states will usually last about one year.ANS:F4.Everyone whoexperiences a stressor in life will succumb to a crisis state.FANS:F

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5.It is possible to grow after effective resolution of a crisis.ANS:T6.Caplan’s list of effective coping people includes the ability to invoke help from others.ANS:T7.Ego strength refers to one’s capacity to deal with the demands of reality.ANS:T8.Cognitive elements are of great importance in crisis work.ANS:T9.The major goal of crisis intervention is to increase the client’s functioning.ANS:T10.Situational crises often have an emergency quality to them.ANS:T11.Crisis intervention has its beginnings during the time of Freud.ANS:F12.The original population with which Lindemanndeveloped his crisis intervention modelwas WWII veterans.ANS:F13.HMOs have just about dissolved the crisis intervention model.ANS:F14.Paraprofessionals are not qualified to conduct crisis intervention sessions.ANS:F15.Crisisintervention is popular with HMO’s and managed care.ANS:T

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Short Answer/Essay1.Discuss the “trilogy” definition of a “crisis.”2.Describe how a crisis can be both an opportunity and a danger.3.How does someonebecome “crisis prone?”4.What arethreedetermining factors related to how someone will deal with a potentialcrisis?5.What are Caplan’ssevencharacteristics of effective coping people?6.What is meant by anxiety being curvilinear in nature?7.When might medication beuseful for someone in crisis?8.How is stress different from a crisis?9.Discuss the history of crisis intervention from the 1940s to the 21st century.10.What contributions have the following made to the field of crisis intervention?A.Psychoanalytic approachB.Humanistic approachesC.Existential approachesD.Cognitive-behavioral approachesE.Family systems models11.How did the introduction of psychotropic medication and the deinstitutionalization of thementally ill influence current crisis intervention and the provision of mental healthservices?

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CHAPTER 2: ETHICAL AND PROFESSIONAL ISSUESMultiple Choice1.A crisis worker who has unresolved feelings toward his own mother and gives advicebased on this is suffering from:A.self-awareness.B.dual relationship.C.countertransference.D.all of the above.E.none of the above.ANS:C2.An example of a dual relationship would be:A.sex with a client.B.being friends with a client.C.dating a client.D.all of the above.E.none of the above.ANS:D3.Who may waive the rights of a client’s privileged communications spoken in acounseling sessions?A.The therapistB.The clientC.The courtsD.None of the aboveANS:B4.A crisis worker must break confidentiality in cases of:A.elder abuse.B.childabuse.C.intent to murder someone.D.all of the above.E.both AandC.ANS:D

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